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Question

Windows Live Mail won't send mail

by jdr37 / September 27, 2012 8:28 AM PDT

I know my 75 year old brain made my right index finger push the left mouse button on a bad place -- I just don't know what. Now I recieve email fine but can't send email.
Can some one give me the easy fix so that I don't have to reinstall Windows Live Mail? Windows 7 OS.
Thanks,
Dave

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All Answers

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Answer
Bad news.
by Kees_B Forum moderator / September 27, 2012 8:39 AM PDT

Reinstalling won't help to change that setting back to what it was.

What I should do: delete the account and enter it again, just as you did the first time. Should work.

But let me share a story.
Last month, a friend of mine who used Windows Live Mail had switched ISP's and needed to implement the new email address. It worked already with her husband who used Thunderbird (another email client), so it couldn't be difficult.
- The intermediate result was that she could receive mail from her new ISP, but not send mail.
- The end result (after a few hours) was that I had installed Thunderbird and migrated her contacts and mail from WLM to Thunderbird. Indeed, that worked.
A bottle of wine is not the best pay you can imagine for a few hours of work. But that's what friends are for.

I hope your experiences will be better.

Kees

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can't send email
by jdr37 / September 27, 2012 8:46 AM PDT
In reply to: Bad news.

Yeh, I figured I may do that, but why I should have to so baffels me because all account/server settings are correct. Is this just a fluke in WLM??
Dave

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Re: another option
by Kees_B Forum moderator / September 27, 2012 8:59 AM PDT
In reply to: can't send email

Assuming WLM stores that critical information you changed in the registry, a system restore (a standard Windows function) to yesterday (or whenever it last worked) might help.

But sometimes system restore fails for no clear reason, and it also might be that a user setting like this isn't stored in the registry, but on place that isn't included by Windows in making those backups.

To exclude the possibility that it is an issue with your email provider, I'd download and install Thunderbird (that's free and easy to uninstall again) and see if sending works from that program. Be sure you use WLM first to read all your incoming mail. If you don't, that ends up in Thunderbird also. Just use it to send a test message to your self.

By the way, you didn't tell WHY you can't send mail any more. Can you tell more about what happens, such as an error message?

Kees

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can't send email
by jdr37 / September 27, 2012 10:08 AM PDT
In reply to: Re: another option

well folks, when I was trying to dup the error message it seens to have cleared itself. The gremlin is shrewd!!
Dave

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