Windows 7 forum

Question

Windows Live Mail Error 0x800ccc92 on Windows 7, 64 bit

by whwtsf / March 10, 2012 10:17 AM PST

Getting error msg when I check email for just one acct. This started happening occasionally and now it's all the time. username / password ARE correct. No problem signing in directly to att.net mail acct or getting email on iphone --but not thru Windows Live Mail. Msg is:

Unable to send or receive messages for the xxxxx account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] invalid user/password
Server: 'pop.att.yahoo.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

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All Answers

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Answer
I've seen this happen
by MarkFlax Forum moderator / March 10, 2012 10:15 PM PST

on my own email account when the email server is down. My email software doesn't know it is down so when the login/password request is rejected, the software assumes it is a problem with my login details.

You said that you can get email on your smart phone but that is likely a different email server.

Is ATT&T's email server down? Can you access your emails via your AT&T web account? That often works when the server is down.

Mark

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Server was not down
by whwtsf / March 11, 2012 12:29 AM PST
In reply to: I've seen this happen

All day yesterday, I was unable to get email thru Live Mail but could get it on iphone and by going directly to att.net.

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Re: mail
by Kees_B Forum moderator / March 11, 2012 12:35 AM PST
In reply to: Server was not down

If the server says the password wasn't valid for the account, you either enter the wrong account or the wrong password. Did you check the same in yahoo's webmail? Or maybe the setting for encrypting it has changed.

What I should do: delete that yahoo pop3-account in WLM and enter it again, using yahoo's instruction on how to do it. Should work then. If it doesn't, make a new Windows account (as experiment) and try there. If it still fails, contact Yahoo's customer service.

Kees

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I have now 0x800ccc90 error problem
by Mansop / February 5, 2013 5:07 AM PST
In reply to: Re: mail

Kees. WLM used work fine until I made password change. Even i created a new account xxx@prodigy.net according to WLM setup instruction, but get the same pop 3 password request windowslet. Did anyone solved this probrlem? I Windows 7 64 bits, WLM version 11. Max

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