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Windows Live Mail does not show entire email "thread"??

by Necerus / May 23, 2013 6:44 AM PDT

Hi, my boss is having an issue with Windows Live Mail. I am the IT guy here and most of us here in the office use Thunderbird to make things easy on me and allow for easy setup and use of an email program. The owner and a few head management guys, however, insist on using Windows Live Mail. Personally I hate Microsoft and WLM makes me want to kill myself, but I would prefer not to lose my job over an arguement about trying to get my boss to use something different.

In any case here is my issue:

When any of us forward emails to him that have been replied to many times and have an entire conversation in them they fail to show all but the one or two most recent parts of the conversation.

NO this is not something that can be fixed with the "Conversations" option, in case if any of you initially think that that is my answer. I have sat here and troubleshooted this possibility for quite some time.

I have spent a more than a few hours on this now and the only thing I can find to show EVERYTHING is to go into "File" Dropdown (with Save and Save as and such) > Options > Mail > Read (Tab) > Read all messages in plain text.

This is not an acceptable solution to the problem. And there is no way to get my boss to switch to something else. So if anyone knows something that I cannot find anywhere please let me know ASAP.

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All Answers

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Good luck!
by R. Proffitt Forum moderator / May 23, 2013 6:46 AM PDT

As this is not open source software and it does not do what you want, then you write your client (or boss) won't change then you are truly stuck.

Until the client decides they have had enough.

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by Kees_B Forum moderator / May 23, 2013 7:27 AM PDT

Just yesterday I wrote in another WLM post (
"WLM seems to have many issues and not much support."

I'd give your boss phone number of the Microsoft support line and tell him they will solve the issue for $100 or so. You're not to blame.


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