Computer Newbies

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windows is shutting down to prevent damage to the hard drive

by Sohail786md / December 18, 2012 10:58 AM PST

My computer automatic shutdown
when i start PC the come on this message
"windows is shutting down to prevent damage to the hard drive"
please help me
in this email id "sohail786md@gmail.com"

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I'd love to give you step by step but
by wpgwpg / December 18, 2012 11:28 AM PST

you neglected to say what version of Windows you're running. In general this could most likely be caused by excessive heat or bad sectors on your hard drive. To determine if it's heat, download SpeedFan from here. I would also run CHKDSK and let it check for and attempt repair of bad sectors. Bear in mind that depending on the size of your hard drive, this could take 2 or 3 hours to run.

Good luck.

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Not possible ...
by tumbleweed_biff / December 18, 2012 1:11 PM PST

If you think about it, he can't download and run anything in windows. He can't get that far.

I am not certain what would cause that error other than (impending) hard disk failure or controller/motherboard failure. Overheating wouldn't seem to be the case as I would expect different errors in that case.

My suggestion would be to slave the drive to a working machine and use one or more tests on it there. I would start with something which looks at the S.M.A.R.T data on the drive and assuming there isn't a warning of immanent drive failure, from there run some other utilities starting with chkdsk. This would also suggest a problem with the motherboard controller.

If the SMART data shows impending failure, do NOT run chkdsk or such, but rather, immediately try to copy off any data which can't be lost.

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He could download to a flash drive on another PC
by wpgwpg / December 19, 2012 2:46 AM PST
In reply to: Not possible ...

I assumed this would be obvious. Maybe it wasn't?

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I have NEVER seen ...
by Edward ODaniel / December 19, 2012 3:58 AM PST

that particular screen message. Are you sure it wasn't "A problem has been detected and windows has been shut down to prevent damage to your computer." followed by some additional information such as steps to take or come STOP error message?

We need ALL that info from the blue screen to really be of much help because there are so many potential causes for this.

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