First, just in case it's a corrupted user profile, please log into the computer using another username with admin rights.. Does the computer work fine now? If so, your current profile is bad and you'll need to create a new one and copy your personal files over to the new one.. On the other hand, if that doesn't help.....
Please try this:
On a friend or family member's computer, download the Malwarebytes installer and update files from the links below, copy them to a CD or flash drive, then transfer the files to the problem machine and use them. If you can't start the computer into "normal" windows, try installing, updating, and running the scans AFTER the computer is started into Safe Mode.. I use the sites below to download the installer file and the manual updater:
Once downloaded and before transferring them to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.
Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
Malwarebytes Manual Updater link
Next, download the SuperAntispyware program and the manual updater from the links below. After running the Malwarebytes tool above, if you still can't download and install it directly from the problem machine, download it on a friend or family member's computer as well. After installing and updating SuperAntispyware, run another full system scan and delete everything it finds as well. As before, you may need to rename the installer file to get the program to install.:
SuperAntispyware Manual Updater
In a few situations, in order for the program to run, it was also necessary to rename the main "mbam.exe" file also after installing it.. It resides in the C:\Programs Files\Malwarebytes Antimalware folder....
Hope this helps.
I have a sony vaio laptop sz120p.
I've been having a lot of problems with it but have been resistant to reset my computer, delete everything and start fresh (since I have so much stuff in it).
My current issue is the windows explorer won't start. So I have to ctrl alt del and create new task: explorer. That's the only way I can have the start bar show.
I've read all forums about this issue, but nothing seems to resolve the problem.
I've done system restore and there were no restore points.
I've ran all kinds of anti-virus but it keeps saying I've got nothing. I even run it with my internet off to make sure. I had avg, avira and ad-aware.
Now my sound disapeared, just happened a few days ago. Not sure if it was after a windows update... but it was on the same day.
How do I fix this issue?