But could not find the make and model.
Dell for instance will do that if the user forgot to install Dell's Quickset. My Toshiba does that if my WiFi switch is to the right.
I have a weird issue with my daughter's laptop. It will connect to the wired network, and give internet access, but it won't allow any connections via a wireless network adaptor.
The laptop is on Windows 7 Home Premium 64 bit.
In device manager it says the wireless adaptor is working properly. The drivers are the latest. Down in the notification area it says "not connected - no connections are available". She has a wifi switch (Fn+F3) on the laptop, but switching it makes no difference.
I have an old desktop pc that connects via a USB wifi dongle, so I plugged the dongle into the laptop. It installed without problems, but in the notification area it says the same thing, "not connected - no connections available"
So now I'm thinking, "what sits between the network adaptors and Windows? How come it will connect on wired, but not wireless?"
This all started when I updated her Atheros wifi driver. From that moment on it wouldn't connect using wifi. I thought I had somehow physically broken the wifi adaptor hardware, so I bought a new one (a Killer n1202), but installing it made no difference. It's as though I have somehow altered the way that Windows communicates with any wireless adaptor.
When I go to the command line and type "ipconfig /all", there is no entry for "wireless LAN adaptor wireless network connection", as there is on my other laptop.
She doesn't have any system restore points set.
I'm a bit stuck. I've been in touch with both the company I bought the new wireless network adaptor from and the manufacturer, but they are really slow to respond, so I thought I'd try my luck here.
Any help would be greatly appreciated!