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Computer Help

Question

windows 8 login error

by dx09 / September 1, 2013 7:20 AM PDT

For some strange reason I can't login into windows 8.
I get a message stating user profile cannot be loaded. I tried booting into safe mode and logging, but it still asks for the password and after i enter the password, same error all over again.
Also as an only user of the pc I can't select a different user account.

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All Answers

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Answer
This is a repeat issue from XP to current day.
by R. Proffitt Forum moderator / September 1, 2013 7:47 AM PDT
In reply to: windows 8 login error

The danger of the corrupt profile has become more dire with Windows 8. If you don't have a spare Admin account then you have to get your files out with other boot CDs (Linux?) and then ask for a full refund as this is a product defect.

Yes, the corrupt profile issue has been around since 2000 and MSFT had many chances to correct this.

Save your files and return the product.
Bob

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Answer
Notice the fixes require a working admin account?
by R. Proffitt Forum moderator / September 1, 2013 8:02 AM PDT
In reply to: windows 8 login error
http://community.spiceworks.com/how_to/show/11671-resolving-the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded

There are hundreds of other posts about this one.

-> Since the problem has been with us since 2000, such a product defect has been made worse by most makers implementing UEFI and "secure boot." I find myself pulling the HDD out of the broke machine to gain access to the user's files as most don't backup.

Then we reload the OS, restore the user's files and before we go too far, create a new Admin capable account.

-> QUESTION -> Since this is such a deep flaw, would you consider staying with Windows if it holds your files hostage when this happens?
Bob
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I need my files !!!
by dx09 / September 1, 2013 12:00 PM PDT

Thanks for the reply proffitt.. This problem occurred to me for the first time and as you mentioned there's a solution for the problem but the problem is i there's no admin account, or if there's one i can't login. i even tried cmd method but still nothing. So if there's absolutely nothing that i can do now, then please guide me through the linux method because the files are very important to me... and as for your question, yes I'll still use windows because this is the first time windows has taken hostage of my files..

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The linux method is no longer simple.
by R. Proffitt Forum moderator / September 2, 2013 1:40 AM PDT
In reply to: I need my files !!!

That is, you have to change BIOS settings to turn off secure boot, enable Corporate Stable Mode and then boot from any of the usual Live CDs. Hiren's CD includes a Windows XP that might work for those that are too put off by Linux.

I can't answer why folk don't get their files out or feel they need to learn Linux. I inspired this article years ago.
http://tips.oncomputers.info/archives2004/0401/2004-Jan-11.htm

If you can't get the BIOS change made, then pull the drive into some USB case to get at your files.

-> And consider calling the maker to ask them what they were thinking to go with a design that is going to result in more loss than prior versions.

What more can I add here?
Bob

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Answer
Hiren BootCD
by DavidChaze / September 2, 2013 1:51 AM PDT
In reply to: windows 8 login error
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So far David
by R. Proffitt Forum moderator / September 2, 2013 1:56 AM PDT
In reply to: Hiren BootCD

The Secure Boot issue is blocking too many machines from the reset noted.

I'm finding myself pulling the drive and resetting it on another desktop then putting it back in.

However this one looks to be a CORRUPT PROFILE and a password reset will not repair that profile.

-> My question is the same to you. Since MSFT has known this issue since 2000, shouldn't a fix have been put in or at least a way to get your files out without all this juggling?
Bob

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