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Windows 8 Email Problem

by intermls / May 9, 2013 2:48 AM PDT

I must say this is the most baffling problem I have ever encountered in any machine I have used. I have just bought an ASUS Interl i5 with 8 megs and installed a NVIdea card. I intentionally put windows 8 on the machine as I am a web site developer and need to keep all new technology to stay up to date.

On a personal note I hate Windows 8!

I also installed the newest office and outlook which again has not impressed me.

So here is the problem:

I have many email accounts for my clients hosted on Godaddy Virtual dedicated servers using a plesk interface.

I have at least 7 devices that all use many of the emails for support of my clients. I also have personal email addresses E.G. Gmail, me and yahoo accounts. All are set up to IMAP into individual devices including Apple desktop and Iphone.

The Asus desktop running windows 8 64 bit and outlook which is on the same wifi network as every other device will not connect to any of my GoDaddy web accounts. info@aspirenetsolutioins etc. But will connect to every one of my other accounts.

Now remember all of these accounts work on every other machine in my office which are all on the same network.

I have talked to Microsoft tech support for 4 hours who took control of the machine and got nowhere. It was escalated and we did another 3 hours still no cure. GoDaddy states no errors on their end and I believe them as it is localized to one computer.

I can not set up any accounts either pop or IMAP on this machine unless I use something other then my hosted accounts.

I have also taken all other computers off line and ran direct cable to my computer bypassing my wireless router to rule out port problems. Again no success.

Anyone have suggestions prior to me ripping down the machine and doing a fresh install?

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Have you tried WLM?
by wpgwpg / May 9, 2013 3:03 AM PDT

I'm using Windows Live Mail with Windows 8 in desktop mode, and it's working fine for me. Have you tried WLM? The Metro mode apps are known to be "less than wonderful". Mischief

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Windows 8 Email Problem
by intermls / May 9, 2013 5:52 AM PDT
In reply to: Have you tried WLM?

I use outlook for the office features, and the emails are all hosted via pop or smtp fpr my clients on my dedicated virtual server accounts through godaddy.

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Actually the client shouldn't matter
by orlbuckeye / May 9, 2013 11:09 PM PDT
In reply to: Have you tried WLM?

as the in-going and out-going setup for Outlook and Windows LIve Mail are about the same unless one is a imapi and the other is a pop account.

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So, these WEB accounts?
by R. Proffitt Forum moderator / May 9, 2013 4:28 AM PDT

I have to take your word these do not have pop3/smtp/imap but are those truly WEB only email systems?

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Winddows 8 Mail delivery
by intermls / May 9, 2013 5:50 AM PDT

I must have been to long winded in the description of the problem.

All the accounts discussed are either imap or pop. They make it through the receive process but are rejected on the send test.

Send test e-mail message: The server responded: 421 Cannot connect to SMT

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Isn't this the SMTP message?
by R. Proffitt Forum moderator / May 9, 2013 8:40 AM PDT

There are a lot of open discussions about why SMTP fails. To check mail, all we need is POP3 and not SMTP.

And since most web pages or sites do not expose a SMTP service, again, that sounds proper.

Wish I was there to check the work. Your ISP/host needs to work with you. I've heard folk write Windows 8 has POP/SMTP issues but on the first handful of machines with 8, nothing gave us any trouble with email.

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I used to have a problem with Roadrunner Internet.
by orlbuckeye / May 9, 2013 11:06 PM PDT

I had no problems sending or receiving emails when in my providers Bright House's area. But when I traveled to networks outside Central Florida I couldn't send email through the SMTP at That SMTP didn't allows foreign IP addresses to send out going email. So what I did was i used Googles SMTP server to send outgoing email. But when I set up the the server I had to use my Gmail account so eventhough it showed my gmail email address as the sender. Because I wanted the email account from roadrunner is my primary email i didn't like that. Well recently roadrunner has a that allows me to send emails outside of central florida. I would verify that you have the correct SMTP server name to send out going email.

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Email problem
by Suffolk_PC_Solutions / May 10, 2013 9:57 PM PDT

Try using the SMPT server your ISP provides. I have seen this issue once or twice. I never researched it but possibly the ISP restricts it.

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