Computer Help forum


Windows 7 Installation is stuck

by UnfortunateGuy / February 24, 2013 8:23 AM PST

My windows 7 installation is stuck at the "Windows is loading files" screen.

I just replaced my old hard drive with a new 1TB due to a hard drive because my old hard drive failed. I am attempting to run an installation of Windows 7 and once I set my #1 boot device to my DVD drive and insert boot media, it begins to load at the "Windows is loading files" screen with a full progress bar. It stew,s to be stuck at this screen. What should I do?

I have tried:
-Removing 1 Ram stick
-Loading BIOS Defaults
-Using an external CD Drive

My specs are

Processor: Phenom ii x4 965 BE
GPU: Radeon 7770
Corsair 650W
8gb Ram
ASRock 970 E3 Motherboard

New Hard Drive: WD Black Desktop Hardrive 1TB

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That external must be a DVD drive.
by R. Proffitt Forum moderator / February 24, 2013 8:53 AM PST

I'm sure it is but there may be more to this story. For now, duplicate the Windows DVD and try the duplicate.

BIOS defaults is a good idea but on some PCs the defaults can't be used. For example if the memory needs some other setting. Your machine's maker should have that detail.

Also, unplug all USB things you can.

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I have just tried
by UnfortunateGuy / February 24, 2013 9:24 AM PST

I have just tried to use a bootable USB that I put the disc ISO on, however the problem still pursues. Any ideas to what the problem could be?

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by R. Proffitt Forum moderator / February 24, 2013 9:26 AM PST
In reply to: I have just tried

But my advice was about the DVD. If you are to try USB, talk to folk that support such. I find most of the time that doesn't work.

What else can you remove from the machine? Can you disable onboard sound? Change SATA modes? Is the HDD on SATA port 0?

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Look at...
by Willy / February 24, 2013 5:19 PM PST

There maybe an off chance of Gb transfer setting. You either have to use a SATA port that support what the new HD delivers like 3Gb. If not, then set jumper of HD to 1.5Gb if you use the same SATA port. I assume SATA is being used here. Freezing is common in such matters if not proper, I suggest to look at that. Check your manual for mtrbd. and/or what the new HD does. I also suggest you just give a little time to load the install. Of course, all too often a DVD drive isn't that good if it too is that old. I also assume you're using genuine Win7 discs as well, these similar problems arise on other sources of windoze install sources.

tada -----Willy Happy

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