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Windows 7 download, wont install

by dannyz344 / October 22, 2009 11:15 AM PDT

I downloaded the windows 7 professional 64 bit upgrade today to upgrade from my Vista 32bit. After running the setup file downloaded the following error message is given,
We are unable to create or save new files in the folder in which this application was downloaded. Please check the folder properties to make sure you have security permission on the folder to write files and that the folder is not read-only.

I then tried running the setup file as an administrator and moving it to my other hard drive with no luck.

I found a solution online, which said to make the downloaded files an ISO which i did and then it gave me the 64bit programs cant run on a 32bit machine.

I have read some things on here that say a 32bit to 64bit install requires a clean sweep of the hard drive, so maybe thats what i have to do.

Any help would be appreciated on this problem i have.

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Not sure where you are with this now.
by MarkFlax Forum moderator / October 23, 2009 5:47 AM PDT

You downloaded Windows 7 Professional 64 bit upgrade, (from where?) to upgrade your Vista 32 bit.

Downloaded files like that have to be burned to a DVD as an ISO before they can be used to install, but then you just found that out.

Is this computer a 64 bit capable system? If not, Windows 7 64 bit will not install on it.


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by MarkFlax Forum moderator / October 23, 2009 5:55 AM PDT
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64 bit capable
by dannyz344 / October 23, 2009 6:58 AM PDT
In reply to: Correction

I pre-ordered and downloaded the upgrade from digital river and yes, i am using a 64bit capable laptop.

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