Mac OS forum

Question

Why won't my Mac allow uploads to CMS?

by grapefruit_orange / February 13, 2013 11:01 AM PST

I am having some trouble uploading files from my Mac to a CMS.

I can upload files successfully when I am using a PC, so there is no problem with my user profile or settings/permissions, however when it comes to using my Mac (OS X 10.5.8) the files don't seem to want to upload. I have tried multiple browsers (Safari, Chrome, Firefox), but nothing fixes it.

When I try to upload my file, the process works up until I click UPLOAD. The CMS site seems to be attempting to upload, and it displays "All files uploaded successfuly". However, a thumbnail of the file is meant to display once uploaded, and this doesn't happen. I then look for my file in the library, and it is not there.

My colleague who is also using Mac doesn't seem to have this problem though. She is using a newer OS X (10.6.8). I wonder if this makes a difference?

Does anyone have suggestions on why this may be happening? Is it a browser setting? Is it my OS X? Java or Flash related? Any help would be much appreciated!

Thanks!

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Clarification Request
So many things untold.
by R. Proffitt Forum moderator / February 14, 2013 3:35 AM PST

All Answers

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Answer
Have you contacted support for the CMS site
by mrmacfixit Forum moderator / February 13, 2013 8:45 PM PST

and if so, what do they suggest?
P

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My CMS support not helping
by grapefruit_orange / February 17, 2013 5:40 AM PST

I have attempted to contact our CMS support, though they are very inefficient with getting back to me which is a whole different story. Hence why I am seeking advice Happy

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Given all browsers fail.
by R. Proffitt Forum moderator / February 17, 2013 5:52 AM PST

And I can't find which CMS (system or provider it is) there's not much hope here. EXCEPT to go old school and upload it with FTP just like we have done for decades.
Bob

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