Mac OS forum


Why won't my Mac allow uploads to CMS?

by grapefruit_orange / February 13, 2013 11:01 AM PST

I am having some trouble uploading files from my Mac to a CMS.

I can upload files successfully when I am using a PC, so there is no problem with my user profile or settings/permissions, however when it comes to using my Mac (OS X 10.5.8) the files don't seem to want to upload. I have tried multiple browsers (Safari, Chrome, Firefox), but nothing fixes it.

When I try to upload my file, the process works up until I click UPLOAD. The CMS site seems to be attempting to upload, and it displays "All files uploaded successfuly". However, a thumbnail of the file is meant to display once uploaded, and this doesn't happen. I then look for my file in the library, and it is not there.

My colleague who is also using Mac doesn't seem to have this problem though. She is using a newer OS X (10.6.8). I wonder if this makes a difference?

Does anyone have suggestions on why this may be happening? Is it a browser setting? Is it my OS X? Java or Flash related? Any help would be much appreciated!


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Clarification Request
So many things untold.
by R. Proffitt Forum moderator / February 14, 2013 3:35 AM PST

All Answers

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Have you contacted support for the CMS site
by mrmacfixit Forum moderator / February 13, 2013 8:45 PM PST

and if so, what do they suggest?

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My CMS support not helping
by grapefruit_orange / February 17, 2013 5:40 AM PST

I have attempted to contact our CMS support, though they are very inefficient with getting back to me which is a whole different story. Hence why I am seeking advice Happy

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Given all browsers fail.
by R. Proffitt Forum moderator / February 17, 2013 5:52 AM PST

And I can't find which CMS (system or provider it is) there's not much hope here. EXCEPT to go old school and upload it with FTP just like we have done for decades.

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