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Resolved Question

Why will my internet only connect if my wired computer is on

by jhb019 / February 10, 2013 1:12 AM PST

I have a Belkin F5D8636-4 v2 N Wireless Modem Router. For some reason, it will only connect to the internet if the wired computer is plugged in and on. I tried starting the router without it plugged in and it kept trying and failing to connect to the internet. As soon as I plugged in the wired computer it connected to the internet.

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All Answers

Best Answer chosen by jhb019

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Small world.
by R. Proffitt Forum moderator / February 10, 2013 1:22 AM PST

I ran across this on a Netgear router. In the end we found that an older firmware was working fine. Their latest had bugs. Your post is light on details. If this router never worked, then return it for another model.

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What details???
by jhb019 / February 10, 2013 1:37 AM PST
In reply to: Small world.

Thanks for replying
Unfortunately this router was brought quite a few years ago and can't be returned any more.
What details do you need to know?

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Little items such as
by R. Proffitt Forum moderator / February 10, 2013 1:43 AM PST
In reply to: What details???

Your story didn't reveal it worked before. Also no mention of trying defaults or what version firmware. This information is often too hard for folk to supply so I understand and will work with anything folk supply.

If this is all that we know we'll have to say the router has failed.

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Here's some details
by jhb019 / February 10, 2013 1:54 AM PST
In reply to: Little items such as

The router still works perfectly fine, it just only works with a wired computer plugged in. I think it has always been like that.
This is the link for the main page of my routers settings:
This is just some simple settings but I believe it includes the firmware version.
I have just checked and there is apparently no update for the router at the moment.
If you need any more pictures of settings or any more details please just ask.


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Sorry. It's been defective for years?
by R. Proffitt Forum moderator / February 10, 2013 2:05 AM PST
In reply to: Here's some details
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Thanks for your help
by jhb019 / February 10, 2013 2:37 AM PST

I think having it set as PPPoA might be the problem.
Unfortunately, it seems like my ISP, TalkTalk, only support PPPoA, not PPPoE.
I guess it just means that I have to have my PC on to use the internet.

Thanks for all the help and replying so quickly

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Sorry, but slowly sharing details is slowing this down.
by R. Proffitt Forum moderator / February 10, 2013 6:19 AM PST
In reply to: Thanks for your help

I see that folk have used PPPoE and TalkTalk has it's own forum for such issues.

It appears that your router/modem is not auto connecting. It could be a setting but TalkTalk support should have this question down pat with a ready answer. Clues are spread out over your posts but from what I can tell, the router is not logging on to the account until your wired PC connects.

That's a setting issue but can be very specific to the ISP.

Time to ask them what to change. (I don't work for TalkTalk so I can't know what's different.)
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