Windows Legacy OS forum


Why is my control panel not responding??

by sparkync / February 13, 2013 11:46 PM PST

I have an older computer that I think I need to delete some programs because it is going real slow and doing crazy stuff when I switch windows. I tried to uninstall 1 particular program which I think might be sapping the energy supply, but the "uninstall program" tab is not responding. Could someone please help. thank you

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All Answers

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Look at what detail you supplied.
by R. Proffitt Forum moderator / February 13, 2013 11:53 PM PST

There is no make, model and detail that gives us reason to see why you think it's the power (energy) supply. When power supplies are over taxed the PCs freeze, reboot or shutdown. They have yet to slow down.

Slow down is often due to malware, poor maintenance by the owner (ask them about canned air and if they ask what that is, you know.)

Here's Grif with some malware scanners ->;msg5099421


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To speed your computer up...
by wpgwpg / February 14, 2013 12:19 AM PST

Click Start and in the RUN box type MSCONFIG, then click the Startup tab. There is the list of many programs being started. To speed things up, you can uncheck anything but your antivirus program. Try 2 or 3 of these at a time, reboot, and see if that improves performance. I usually leave the hardware related things checked because they don't usually take much resource, and can be handy.

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It's not obvious what "Uninstall program" tab you mean
by wpgwpg / February 14, 2013 12:15 AM PST

You should go to Start -> Settings -> Control Panel -> Add/Remove Programs, then find the program you want to uninstall, right-click it, then click uninstall. Is that what you're doing? As Bob suggests, it's not at all clear whether you're doing that or not.

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More info
by sparkync / February 14, 2013 12:37 AM PST

Sorry, I didn't give any more information. I have Windows XP, Windows 7. I will try some of the things mentioned. It is an older computer that I don't do a lot on, so the maintenance may be lacking. I recently did do a "disk cleanup" and "Defragmentation". I'm trying to remove some old files that I don't need anymore, and that is where I am having problems. thanks for the help.

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by sparkync / February 14, 2013 12:52 AM PST

Yes, I'm going to the Add/Remove Programs, but it will not open up so I can select which program I want to uninstall. . Thanks

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There is malware that does that. Why?
by R. Proffitt Forum moderator / February 14, 2013 1:08 AM PST
In reply to: add/remove

The malware does that to block removal.

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by sparkync / February 14, 2013 1:56 AM PST

How do I get rid of it? The Norton I have installed now was supposed to block it. Thanks

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First you scan for it.
by R. Proffitt Forum moderator / February 14, 2013 2:21 AM PST
In reply to: Malware

As to Norton, it only blocks what it knows. Also, if you install some app, unless it's something it knows is bad, it let's it get installed.

-> You bring up a good point. Has the day come where PCs should be under some control by others such as Apple or Microsoft without the "Personal" choices? That is, most of the malware I encounter was installed by the owner. Norton and other such tools can only block what they know about so what is the cure?


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by sparkync / February 14, 2013 2:36 AM PST
In reply to: First you scan for it.

Is there a way to override the settings that possible "malware" has created? Of course if it is "malware" causing THIS problem, it may be causing the other problems I have that I thought was just "overload" of my hard drive. How do I fix it?? Thanks...

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How to fix it?
by R. Proffitt Forum moderator / February 14, 2013 2:42 AM PST
In reply to: Overide

Many of us use Grif's fine advice I shared in my first post. There are many other factors that could be at play here but I've yet to see where you began the scanning.

Instead you share you have Norton so we get to discuss that's not enough and why.

If you feel your hard drive is overloaded, that is, full, given you've had XP for over a decade you should be pretty good at making space by moving old files out to backup or the trash bin.

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by sparkync / February 14, 2013 7:29 AM PST
In reply to: How to fix it?

Sorry, I was too much of a hurry to catch the links. I'm sure these are reputable links. I can't hardly stand to go through any more "hang ups" than I already have. I just got over a month's worth with my main computer ( glitch in IE ). I'll try to look more into it when I get time. Thanks a lot for your help.

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Have you tried Safe Mode?
by wpgwpg / February 14, 2013 9:59 AM PST
In reply to: add/remove

Safe Mode often gets you around some of these problems. It is also best for checking for malware too since some of it can hide itself from the antivirus checkers in normal mode.

Good luck.

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