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Why has my AVG for android not backed up my apps to SD card

by PeterKJG / April 20, 2013 7:42 PM PDT

I purchased a Samsung Galaxy tab2 10.1 ( UK version).
Having used AVG for many years on my PC and never had a virus I thought it the best choice for the new tablet.
I downloaded it and it worked as expected until I tried to back up my new games apps to micro SD card using the AVG option.
It said it had completed backup, but there was nothing on the card and no SD card memory used. I noticed however that the main memory on the tablet had reduced by the amount of the expected backup.
Thinking I had done something wrong ( as a novice ), I tried the backup procedure again. Same thing happened and my main memory has reduced again by 290Mb.
I have now lost 600 Mb of main memory and have no idea where these "backups" are on the tablet or how to get rid of them, as clearly they are of no use unless on the SD card.
Would appreciate any advice on this.

Peter.

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All Answers

Best Answer chosen by PeterKJG

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Re: Why has my AVG for android not backed up my apps to SD..
by Jan_AVG AVG Staff / April 22, 2013 7:55 PM PDT

Hi PeterKJG,

Samsung devices has internal storage mounted as SD Card and the micro SD card is mounted as an External SD Card. Your backup is stored in tablet's internal memory in the //droidbackupdir/<RANDOM NUMBER> directory. This situation is caused by Samsung's way of mounting memory cards, e.g. backup is saved to micro SD on my HTC device.

Thanks, Jan.

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Thanks Jan
by PeterKJG / April 25, 2013 6:51 PM PDT

droidbackupdir took some finding, but having done so, found that AVG had put 3 sets of backup files on the Samsung Tablet internal SD card due to my attempts to back up to external SD.
Problem now resolved and 800Mb of memory regained.

Thanks again,

Peter.

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Re: Why has my AVG for android not backed up my apps to SD..
by Jan_AVG AVG Staff / April 25, 2013 10:47 PM PDT
In reply to: Thanks Jan

Glad to hear that Peter. Just to let you know... developers are already working on update which should allow you to select location of your backup:)

Have a nice weekend.

Jan

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