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Why doesn't TechTracker do a "smart " install when I click?

by Iconbrushman / December 15, 2011 6:30 AM PST

I click on the link, and I get "This link needs to be opened with an application." I don't know what to do next. This happens for all my needed updates when I try.

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Best Answer chosen by Iconbrushman

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Re: download error
by Kees_B Forum moderator / December 15, 2011 6:47 AM PST

Googling the "This link needs to be opened with an application." mostly seems to occur in Firefox (although many times, like here, the browser used isn't mentioned at all).

So I would start trying another browser (Internet Explorer, Chrome). If that works, consider your problem solved.
If it doesn't work, it might give a more helpful error message.

And it really would help if you would tell what the link actually IS. We can't see what "this link" is. You can. In Firefox there should be a right click option "Copy link location". Then just paste that in your answer. Other browsers might have a comparable option.

Kees

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download error
by Iconbrushman / December 15, 2011 9:59 AM PST
In reply to: Re: download error

Thank you Kees. I try it and use your suggestion to copy the link from now on.

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Re: copying link
by Kees_B Forum moderator / December 15, 2011 4:49 PM PST
In reply to: download error

If it's a Javascript link that won't work. But it's a useful diagnostic. Sometimes I use it to view a link in another browser or just to see what it links to,or to open the picture it points to in a picture editing progrm, or because I may want to edit it (for example leave out referral information).

Kees

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Answer
re: Why doesn't TechTracker do a "smart " install when I...

Hello,

Next time you try a download in Firefox and get the box that comes up asking for an application, select "TechTracker" from the list, and tell your browser to remember your selection. This should resolve the issue.

Regards,
Gregg
CNET TechTracker Support

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