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Why Does XP Keeps Crashing and Re-Booting?

by purrfectforu / February 4, 2007 4:27 PM PST

For about two weeks now my computer keeps crashing every time I turn it on. At first it wouldn't turn off when I go to shut down, then afterwards, it won't boot up normally. I turn it on and it freezes, every time, I have to hold down the power button, wait for a few seconds then try again. It will then boot up or ask to boot up from the Last Known Good. Either way, it will boot, get to the WIndows menu and sometimes crashes again and reboots automatically. I've reported this to Microsoft each time, and I've already re-formatted and re-installed Windows and the problem still persists. Can anyone helps please?

Here's the system spec:
HP pavilion mx70
OS: XP Home Edition, (installed in french)
80 gb hard drive, NIVIDA GeF4
738 RAM Processor: 2.13 Ghz
Running: Avast anti-virus Free edition, AVG Anti-spyware, and ZoneAlarm Free edition.

The error message I most often get after this peoblem is: Problem Caused By Device Driver

Thank you for your time. P

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It's not XP....
by Papa Echo / February 4, 2007 6:07 PM PST

...rather, it is your computer. At first, it could have been viruses and parasites, some file corruption, etc. Since you have formated and reinstalled, you now have different issues. You have been told the answer, or part of it. Drivers. While Windows may supply some of them, they are usually "general device drivers", and may not work properly. Look to HP first for the motherboard drivers, since it is the OEM. Then look to the manufacturers of your other devices.

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Why Does XP Keeps Crashing and Re-Booting?
by purrfectforu / February 5, 2007 5:38 AM PST
In reply to: It's not XP....

Ok Papa Echo

Thank you, I'll try downloading softwares for device drivers. P

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Try the Manufacturer's System Restore...
by fjord_fox / February 9, 2007 6:59 AM PST

The first thing I see that you may need to do is to bring up your RAM to 1024 MB (1 Gb). For the drivers for your hardware, they should have come with your HP Pavillion computer. If you did not get a package of CDs, then the computer has everything installed in a hidden partition that you should have accessed from your start menu instead of formatting the hard drive. Now that you have formatted the hard drive, you will have to use a program like Acronis Disk Manager or Symantec Partition Magic (formerly PowerQuest Partition Magic) to unhide the partition and then see if there is something that you can click on to start the installation process from there. If it works right, you should be able to reinstall everything EXACTLY the way it was when you bought the computer. Then everything should be working perfectly again.

Be sure to backup any files that you want to keep before you do all this, because it may format the hard drive before restoring it again. If it does do that, then it WILL be exactly as it was when you bought the computer.

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