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Why does my internet keep dropping/reconnecting ?

by horsovski / February 13, 2013 7:04 AM PST


I am having problems with my internet connection dropping every day, usually around 2-3 times per day. Internet goes off for a second or two and it comes back. Usually this wouldn't be a problem for me but I am a professional poker player and every time internet goes off, I loose all my active tables in poker lobbys (due to reconnect) which is unacceptable and a serious problem for me.

I'm running windows 7 64x ULTIMATE with two LAN adapters on my motherboard:

-Realtek PCIe GBE Family Controller
-Intel(R) 82579V Gigabit Network Connection

I'm connected directly with modem without any routers in between.

I use one for internet and other for IPTV but I have also alredy tried using just internet on both, changing cables, disabling the unused one,etc.. I've also updated both drivers to latest and disabled any sleep modes on these adapters as well as in windows.

What Have I done so far?

-Tried a new LAN card
-Updated latest driver, changed cables, disabling one, disabling sleep modes.
-Formatted my computer (Went back to win7 from win8 as I thought this might be the issue)
-Tried removing programs such as NOD32,Utorrent,etc..
-Talked with ISP who replaced the modem and confirmed it is stable and not dropping connection on their side.

I'm not sure what else to do and I'm out of options so hopefully some of you might help me figure out what's causing this.

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The big question.
by R. Proffitt Forum moderator / February 13, 2013 7:13 AM PST

Does your other PC do this?

And the internet connection can't be counted on for such use. Sometimes it's this or that, but a 2 second outage is not considered a big deal every few hours.

-> You had my attention till you wrote Utorrent. I've lost count how many times that either brings in a pest or gets that user's IP in a denial of service attack.

Sad to have that in the brew as all bets are off once you read that.

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by horsovski / February 13, 2013 5:16 PM PST
In reply to: The big question.

As I explained in my original post already, utorrent is not the issues as I have already tried deleting that to see if it will make a difference, as I did with many other programs.

I'm in the process of testing with additional laptop but so far I believe this is only happening on this main computer.

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Deleting UTORRENT is not going to help.
by R. Proffitt Forum moderator / February 14, 2013 2:30 AM PST
In reply to: COmputer

As you know, torrent users are often plagued with denial of service attacks long after they stop using that. This can confuse the new torrent user. I am not offering a deep explanation of the issue but it's sad to have read that in your list.

Your best bet is to change ISPs and never let a torrent near that connection.

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(NT) Who is your IS
by givemeaname / February 13, 2013 7:14 AM PST
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Sorry... Who is your ISP...
by givemeaname / February 13, 2013 7:25 AM PST
In reply to: Who is your IS

I have AT&T and they love to lie to me, saying it is my old router that can not handle 3mbps but it is rated to 10mbps, then they try to sell me a over priced modem/router.

Things that I have tried and worked for me, clean all the contact points good (q-tip works good), heat throws it off, keep the modem in an area with good ventilation and clean.
If you have DSL find out from the ISP if your analog or digital/fiber, you want digital.

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by horsovski / February 13, 2013 5:17 PM PST

I have 20/20 line, ISP already replaced modem and confirmed all is ok. I have also replaces cables, LAN cards, etc...

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