Computer Help

Question

Why does my browser page freeze on a certain website?

by K4RLBRY4NT / April 27, 2012 7:36 AM PDT

I have searched all over the internet about this and I can't find a solution to this. Basically, when I go on a certain webpage the browser page not window freezes for about 3 seconds then unfreezes and freezes for the same duration in about 5 seconds, this can be really annoying when I am trying to type something. I have used IE 9, Chrome and Opera which all gave me the same problem. I am running Windows 7 Home Premuim (64 bit) on a TOSHIBA Satellite C605. Please help!

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Clarification Request
Which web page?
by MarkFlax Forum moderator / April 27, 2012 9:52 AM PDT

Perhaps we could try.

If this happens on just one web page and with 3 different browsers at the same web page, then I would say there is something wrong with the web site itself, and not with your browsers.

Mark

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Ok.
by K4RLBRY4NT / April 27, 2012 8:26 PM PDT
In reply to: Which web page?

Well the webpage is www.roblox.com and I don't think it is the website itself, since my friend's laptop runs smooth on the site. I've tried deleting my cookies and cache but no help, even tried CCleaner to clean my registry but no help either.

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Got it, and thanks.
by MarkFlax Forum moderator / April 27, 2012 11:53 PM PDT
In reply to: Ok.

That site works for me so I tend to agree with you it isn't that web site.

But I see on that first page there is a flash video that loads immediately. Adobe Flash gets installed once for all browsers and so it isn't a browser specific software. That might mean that your problems are with your Adobe Flash player installation, even if it works on other sites.

So, there are a couple of things you can try;

1] We know there is a setting in the browser window that we can disable and this sometimes helps. Go to http://www.adobe.com/software/flash/about/ and test your Flash Player installation.

Even if it works i would change one setting. Right click the animation and select Settings. Disable the "Enable hardware acceleration" option. You only have to do it once and not in all browsers.

See if that helps.

2] If not, uninstall Flash, reboot the computer, (to confirm the uninstall), then reinstall it.

To do that, go to http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html to download Adobe's Uninstaller file, then run that.

Reboot the computer then visit http://get.adobe.com/flashplayer/ to reinstall Flash. But BEWARE, that web page ma also have an option to install some 3rd party software like McAfee. If you don't want that, remove the tick before proceeding.

Any better?

Mark

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Tried it.
by K4RLBRY4NT / April 28, 2012 1:41 AM PDT
In reply to: Got it, and thanks.

Well I tried both of what you said and I had the exact same problem, I have even tried a system restore to before the problem started but I think I may have an idea on why I't was caused and I think there isn't anything to do with Flash player.

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Nevermind
by K4RLBRY4NT / April 28, 2012 1:56 AM PDT
In reply to: Got it, and thanks.

After looking on the internet on how to uninstall ROBLOX "properly" I found a forum post on the actual ROBLOX website about unistalling ROBLOX by deleting the AppData/Local/Roblox folder and going into the registry and deleting all of ROBLOX's registry entries.

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