Tablets forum

Question

why do my deleted messages keep reappearing as new?

by warmcinders / April 26, 2013 3:32 PM PDT

This is happening when I am using samsung galaxy tab 10. I tried deleting email account then starting over but same annoying problem persists.

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All Answers

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Answer
Sorry
by R. Proffitt Forum moderator / April 27, 2013 1:14 AM PDT

But I can't tell what email app you are using. But in the case of someone else's issue like this we had to have a long chat about how email works. At first they were put off by diving into how POP and IMAP differ and how messages on the server don't always match what you see on the device.

Given that more and more folk don't want to know all this, have we reached the point where email as an app should be removed from devices?
Bob

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deleted messages
by warmcinders / April 27, 2013 10:04 AM PDT
In reply to: Sorry

I bought a samsung galaxcy tablet and I guess it configures the set up because I only entered my email address. Right before getting the tablet my old laptop became unusable so the tablet is all I have for now. I have to use it for email. Is there anywhere you can suggest where I might find possible solutions to read about? Thank you.

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Until you know if it's imap, pop or
by R. Proffitt Forum moderator / April 27, 2013 10:33 AM PDT
In reply to: deleted messages

If the "leave mail on server" is checked why not open a web page to the email server (here it's gmail.com) and delete the offending items there?

Email apps are very configurable. I wonder if the days of exposing all this to the owners is over?

I don't offer a solution because I can't tell which email system you are using. But as email apps are plentiful and we can often use a web interface, why not go with what works?
Bob

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deleted messages
by warmcinders / April 27, 2013 1:49 PM PDT

I do go to the webpage and delete all the time. It is a pain that is why I was seeking help. Settings are all on imap.

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imap can leave it on the server.
by R. Proffitt Forum moderator / April 27, 2013 3:03 PM PDT
In reply to: deleted messages

And again I can't tell what settings you are using. I see this is frustrating you so I suggest you use the web mail until your ISP can fix it.
Bob

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