18 total posts
Best Answer as chosen by zeebell
Do you need silverlight?
If yes then you'll need to chase it.
No place I go seems to want to use that product.
I uninstalled it a long time ago.
Msft does not pester me with silverlight updates.
I'll check and see whether I need it
Thanks for response. By the way -- does the new format for CNet have a SEARCH box? I didn't come across one.
I don't know anything about a new format.
All I can tell you is on the forums I see a search box in the upper right.
Duh on me!! I didn't look high enough.
I was going to use earlier and type in Silverlight, but I sure missed that box. Going blind in my old age (LOLOL)! Not really!
Thanks for the heads up!
See open discussions.
No I'm not telling you how to fix this one but it is an open issue with folk and MSFT. If MSFT can't give you a fast answer then I usually fail as well.
However MSFT does have this. "
For home users, official no-charge support for security updates (only!) is available by calling 1-800-MICROSOFT (1-800-642-7676) in the US or 877-568-2495 in Canada. 
For more information about how to contact your local Microsoft subsidiary for support issues relating to security updates, visit the following Microsoft International Support website: http://support.microsoft.com/common/international.aspx?rdpath=4
 Monday through Friday, 5:00 AM - 9:00 PM Pacific Time; Saturday and Sunday, 6:00 AM - 3:00 PM Pacific Time"
Try Updating It Manually Like This..
Download the Silverlight_x64.exe file which will install the newest, updated 64 bit version (5.1.210125 version) over the top of your current version. Click on the link below , then click on the purple "Download Now" button under "Silverlight 5". It should automatically detect your 64 bit version and the download dialogue window will load showing the "Silverlight_x64.exe" file name. Download the file to your desktop and once there, exit the internet, then run the file.
If it doesn't download the x64 bit version, you can download the same file from the link below:
Hope this helps.
Sounds great, except ran into another problem
Seems like I ran into this some time ago on something and I just don't remember what it was or how I fixed it.
Here's what I get -- hmm - can't get it in here.
Is there a way to attach a screenshot as a .jpg for your viewing?
Thanks for popping in Grif. Nice to see you.
Were You Unable To Download? Or Unable To Install?
I was able to download, but not install
I use PB all the time, but couldn't get the pic to show here. I already copy/paste into here and it wouldn't take. The top line is the direct link; 2nd IMG - I don't know how to do it here evidently. Normally in other forums, they have a text editor and I plop the coding into that area, but I don't see that here.
Actual Pics Can't Be Displayed on These Forums, Only....
...links to hosting sites.. You've done everything correctly regarding the screenshot and the direct link is the best we can do here..
That said, the error you're showing shouldn't come up if you've actually downloaded the "Silverlight_x64.exe" file to your computer desktop.. If you've downloaded the file to your desktop, double clicking on it should cause it to simply run. No network connection is required.
Hope this helps.
Grif. A prior reply by you had them
Uninstall it completely and they didn't report back. But as I read
it sounds similar in nature.
That installer clean up tool may not be around but the concept is the same.
I think Microsoft should fix their installers and some claim installing a new installer has helped.
Frankly I uninstalled SilverLight and haven't looked back.
Thanks, Maybe Revo Uninstaller Would Get It Gone
....then reinstalling the updated version could be accomplished...
If you want to see the error messages, they're available
Grif -- Here is the 2nd image -- http://img.photobucket.com/albums/1003/tinpail/Image2.jpg
I tried again just now with the .exe file on my desktop and got the same messages as yesterday. I guess I don't really need it (LOL).
Thanks for trying.
Thank You Very Much Grif
Your last post took care of everything. I was unable to uninstall with the Revo uninstaller; so I went after the Windows Cleanup one mentioned in your link above. It did uninstall both original and I guess 1 update to it. I went back to Windows Update, and it came down the pike perfectly. About 2 minutes later, I had the flashing WU box appear in the lower right hand corner, indicating I had an update. I went and got it and it was the update to the Silverlight I had just installed.
So, once again, you've come through -- you know your business for sure. I appreciate your help on this. Thanks again.
Case closed (until next time, lol)!
Good Job & Glad WE Could Help !