Spyware, Viruses, & Security

General discussion

what on earth is the fix for the google hijack bug? help!

by arielsomebody / March 16, 2010 2:02 PM PDT

Everytime i try to use a search engine or click on any search results, i get redirected to spam sites! pleaste help! avg 9 registered version is not picking it up. what on earth do i do?
The only places i can go are places that i know the address of and type it straight into the navigation bar..like here.
sorry i am a rookie, please just tell me what to do to fix it!
windows xp
firefox 3.5.8

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Try using the following tools

Download MalAware from http://www.emsisoft.com/en/software/malaware/
It's only a scanner. If it found infection, proceed to downloading A-squared Free: http://download.cnet.com/A-squared-Free/3000-2239_4-10262215.html
Allow it to run a 'deep scan' and then quarantine what it finds.

Or
Malwarebytes Antimalware (MBAM) http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
SUPERAntispyware (SAS) http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html

If the problem continues, proceed by trying the tools below:
Win32/Olmarik Removal tool: http://kb.eset.com/esetkb/index?page=content&id=SOLN2372
TDSSKiller: http://support.kaspersky.com/viruses/solutions?qid=208280684
See if the above tools will find and fix any.

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thank you
by arielsomebody / March 17, 2010 11:18 AM PDT

a-squared and TdSS killer both found something. it was a-squared that got rid of the google hijack problem though. Thank you so much for your info
Happy

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i spoke too soon
by arielsomebody / March 17, 2010 12:02 PM PDT
In reply to: thank you

it's not gone..what do i do!!

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More removal tool for that nasty malware
by Donna Buenaventura / March 17, 2010 12:34 PM PDT
In reply to: i spoke too soon
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i still have it
by arielsomebody / March 18, 2010 6:54 AM PDT

i tried them all!

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:( That's really nasty. Can you use a self-help guide?
by Donna Buenaventura / March 18, 2010 11:36 AM PDT
In reply to: i still have it

If yes, please try the guide in http://www.geekstogo.com/forum/How-to-fix-Google-Redirects-t267407.html
You will need to download few more tools in addition to the above tools in my previous posts.

If the guide will not help or you want your system analyze, kindly go to http://hjt-data.trendmicro.com/hjt/analyzethis/index.php
Choose one of the malware removal forum in the list and follow the instruction on how to post a log.

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I had to reformat
by arielsomebody / March 25, 2010 12:43 PM PDT

I reformatted my disk. I did try using the above tools but they didn't help Sad Now i have better antivirus programs running and i hope it doesn't happen again.
Thanks for your help!

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Where is Google on this problem?
by newyorkview / March 18, 2010 11:43 AM PDT

I haven't heard one peep from Google about this problem. One would think they would express concern and suggestions about their searches being hijacked!?

I'm about ready to dump the Google search all together.

Oh also: this redirection occurs ONLY with the toolbars and NOT with the main page. So go directly to http://www.google.com and see the difference.

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Worried about virus carry-over
by Kathy V. / March 25, 2010 4:19 AM PDT

Hi Donna,

I used your helpful reply to remove a similar virus on my computer. The SUPERAntispyware (SAS) was the one that did the trick for me.

Incidentally, unrelated to the virus, I have been planning to replace my computer with a new one in the next few months. I have copied all my files (mainly pictures, audio, Word files, etc.) to an external hard-drive. I am worried that when I plug in my external hard-drive into my new computer, I will transfer over some remnant of the virus. Is this a legitimate concern? Is there anything I can do to safeguard against it?

Thank you in advance.

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Glad to hear that SUPERAntiSpyware helped you, Kathy :)
by Donna Buenaventura / March 25, 2010 4:52 AM PDT

I suggest to have trustworthy antivirus running and configure to scan all files, including USB/External drives... before you will plug-in the hard-drive or any flash/USB drive. Also, ensure that you have the latest updates from Microsoft's Windows Update.

Hope this helps, Kathy.

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POSSIBLE RESOLUTION
by jon_frowd / September 13, 2010 3:33 AM PDT

I have been trying to fix the same problem - Google redirecting to random pages, but I couldn't install most of the spyware scanning software. The DNS addresses had been fixed, which are resolving domain names to incorrect sites.

For me, this isn't a Google Hijack - it's a network settings hijack.

Jon

Message was edited by: admin to remove signature link which is prohibited in these forums.

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Some people have to try different tools
by Donna Buenaventura / September 13, 2010 3:39 PM PDT
In reply to: POSSIBLE RESOLUTION

Other users have TDSSKiller to help them while others have to use Hitman Pro trial software. Some have to use mix tools to get rid of the Google redirect hijack issues. It all depends on the variant of the malware that were installed on the system.

One thing is for sure: it does hijack the internet connection settings but it there's a trojan/rootkit that needs to be "removed".

Fixing network or dns settings is only a work-around but the rootkit/trojans remains unless the tools or other scanners in this topic says it's clean.

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Try to use Unhooker
by morendill / November 9, 2012 8:21 PM PST
In reply to: POSSIBLE RESOLUTION
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