I don't know if this will be exactly what you are searching for, but you can check out the the products of those guys here: www.entsoftsol.com
There are few different products, depending on what are your needs, like:
- data mining
I find those easy to use, with nice interface and efficient.
You can get immediate support and help, but i think that all is pretty simple for users.
I hope that this will be in use for you, Good luck!
I'm looking for a good service based business software to help me keep my business organized,