AVG forum

General discussion

What can I do to get service from AVG

by cnetrocks123abc / January 27, 2013 11:51 PM PST

I have a new computer and I want to reload my PAID for service on my new machine. I have tried several times to get them to help me, they are terrible at customer service. I have been to the BBB to get my money back, I have dropped my credit card company because they failed to get my money back. AVG response is "You have passed your 30 day money back guarantee". The problem is that they are not providing me service for my new machine. Is there any help with these guys? This is the most ridiculous thing I have ever seen. State Attorneys office is next if I don't get help from these guys. Can AVG at least make an effort?

Post a reply
Discussion is locked
You are posting a reply to: What can I do to get service from AVG
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: What can I do to get service from AVG
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
RE:
by JiriF_AVG AVG Staff / January 31, 2013 4:53 PM PST
Collapse -
AVG Internet Security 2015 Order
by Needest / March 24, 2015 2:07 PM PDT

I have PDF invoice receipt for Order# 2661269 (Invoice # 250230132) on 16-09-2014 for 2 yrs. No other reference to it or downloading of same could be found on this computer. Suspicion of virus prompted search.
ANY ADVICE would be greatly appreciated as to where help for this can beobtained. .
Microsoft Windows 7 Home Premium,
Registration Key: CQBVJ-9J697-PWB9R-4K7W4-2BT4J
Windows ID: 00359-OEM-8992687-00015
SAMSUNG Model NP-R530-JA04US

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech Tip

Stuck without Internet and want to watch movies?

CNET shows you how to download movies and TV shows onto your device using Amazon Prime so you'll always be entertained.