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Western Digital External 1 TB Hard Drive Problem

by centerwall / February 5, 2009 3:45 AM PST

Has anyone solved the "gibberish" problem with the renamed files stored on Western Digital 1TB external hard drives? I recently purchased a 1TB drive model #WD10000H1U-00. I backed up some cctv footage from a DVR. When I went to open and read the files, the file names and extentions were turned to symbol and character gibberish. I tried to rename them but could not. I tried to open them and could not. These files saved data to them because they are of various sizes consistant with cctv files (300mb to 3gb).

I had posted on an older thread, but thought this may be more productive. Any help would be greatly appreciated. Thank You

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Let's try a common cure.
by R. Proffitt Forum moderator / February 5, 2009 3:54 AM PST

The drive is likely connected to some usb port.

Before returning the product try.

1. The rear USB port on the desktop.
2. Put an USB HUB in between the drive and the computer.
3. DO NOT USE FRONT USB PORTS on desktops.

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Gibberish and USBs
by centerwall / February 5, 2009 4:02 AM PST

I will try the USB situation

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