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Welcome Dell Laptop Users

by Dell-Bill_B Dell staff / March 18, 2009 11:33 PM PDT

cnet Forum Users,

My name is Bill and I work for Dell as the laptops community liaison and Digital Nomad. I will be working the cnet Dell boards as much as I can to assist you. I look forward to working with the cnet community.

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Welcome, Bill!!!
by PudgyOne / March 19, 2009 12:36 AM PDT

Long time. Enjoy.


Rick

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Hi, Bill!
by Bugbatter / March 19, 2009 2:19 AM PDT
In reply to: Welcome, Bill!!!

Great to see all of the Dell Community Liaisons here!

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Hi Bill!
by The-Predator / March 25, 2009 1:22 AM PDT
In reply to: Hi, Bill!

Just wanted to say hello!
Hope you and your family are doing well!
Take care,

Jeff (Dell-Predator)

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Jeff!!
by Dell-Bill_B Dell staff / March 25, 2009 12:02 PM PDT
In reply to: Hi Bill!

Hi, Jeff.

So great to see you again. I really have missed you on the Dell boards. The guys seem to be holding it down pretty well, but there's just no replacing Pred. Oh, well. CNET wins.

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Hi, Bill!
by Dell-Bill_B Dell staff / March 25, 2009 11:03 AM PDT
In reply to: Hi, Bill!

Hi, Bugbatter.

Great to see you here too. I know we don't need anyone working the security boards now. Happy Thanks for the Twitter follow. I think I followed you back, right?

Note to folks with a malware problem: Bugbatter has forgotten more about malware removal than most of us will ever know.

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Your new printer Liaison
by Dell-Bill_B Dell staff / March 25, 2009 10:55 AM PDT
In reply to: Welcome, Bill!!!

Hey, Rick.

Good to see all you guys here. You have a new temporary printer guy now- Jesse L. He has done printers in the past and is a sharp dude. He'll pick it up pretty quick.

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Dell XPS
by dinitsa / March 19, 2009 11:49 AM PDT

Hello Bill

That's so lovely of you joining Cnet and you offer your assistance and expertise.

I am a Dell XPS M1530 owner and I love my sexy pink laptop. I purchased it few months ago fully loaded and the M1530 is the best laptop available in the market today.

If we take good care of it and remember to install the updates both from Dell and Microsoft, the XPS M1530 will go a very long way.

Welcome Bill to Cnet and you are working on a good company.

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Dell XPS
by Dell-Bill_B Dell staff / March 25, 2009 12:03 PM PDT
In reply to: Dell XPS

Glad to be here. Thanks for the welcome.

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Welcome Bill!!
by moodyrg / March 20, 2009 11:29 AM PDT

Glad to have found this forum and to see a Dell rep on board. I currently have an Inspiron 600m (XP Pro)which has become almost unbearable because of freezing up, especially when I have more than one program open. If I walk away from it for a couple of hours it clears up the problem, whatever it is. I ordered a new Inspiron 1545 a couple of days ago, loaded (P8700 processor w/3MB cache, 4GB memory, 500 GB HD). I hope this will solve some of my problems. We are, and have been, Dell users for many years. Looking forward to this forum.

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Welcome Bill!!
by Dell-Bill_B Dell staff / March 25, 2009 12:18 PM PDT
In reply to: Welcome Bill!!

moodyrg,

With the 600m lockup issues, the first thing I would try with a system of that age is a good compressed air cleaning. You can use the online service manual, if you feel it's do-able, and remove the palmrest, keyboard and display to get to the motherboard. I would use a spray can of compressed air (Radio Shack, Fry's, Best Buy, etc) and blow out all the dust from the inside out. Then reseat your RAM, and see if the symptoms change at all.

service manual and how to manual:
http://support.dell.com/support/edocs/systems/ins600m/en/index.htm

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I600m
by moodyrg / April 4, 2009 12:40 AM PDT
In reply to: Welcome Bill!!

Bill,
I followed your suggestions and it seems to have solved the problem. I haven't had time to do much multi-tasking on it, but so far, so good. I received my new I1545 earlier than promised. No delivery problem at all. I'm finally getting around to setting it up today. I think I'll keep the I600m as a back-up. The 80gb HD just won't cut it anymore as my primary computer. Thanks for your help.
Tem M

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I600m
by Dell-Bill_B Dell staff / April 6, 2009 12:08 AM PDT
In reply to: I600m

Glad to help.

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Dell Inspiron 2200 Hard Disk
by TexRodeo / March 20, 2009 11:44 AM PDT

I cant seem to get an answer from the Dell forums and the tech support leaves much to be desired unless you have a current warranty. So here goes, My question is what is the largest possible capacity hard disk that this unit will recognize without multiple partitions. I know that this is ATA/EIDE Type hard disks only. Please let me know this in order to not purchase the wrong drive for this unit. And with times as hard as they are I cant afford to make a mistake and waste money. I have installed a Toshiba MK8026GAX/ATA-100 80GB Hard Disk at present on the most current A07 bios dated 12/1/2005. Any help would be appreciated.

Thanks,

Larry Little
Charlotte, NC

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Dell Inspiron 2200 Hard Disk
by Dell-Bill_B Dell staff / March 25, 2009 7:49 AM PDT

TexRodeo,

I can't find maximum hard drive supported specs anywhere, but on our recommended spares list, 120GB is the largest available. I guess trying anything larger would be trial and error. I checked the fixes and enhancements notes on all available BIOS rev's, and none had any mention of HDD size supported changes.

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SD input problems
by kenru / March 20, 2009 12:30 PM PDT

Funny how the first time I've had an inscrutable problem with my Dell laptop that this forum should magically appear. Anyway, thanks for existing.

Here's my problem: I have an Inspiron 710m, Win-XP 3rd ed.: 3 years old but still under extended warranty. I recently discovered that the unit has an SD port (I'm a little slow) next to the USB ports. I inserted the 1GB SD card from my camera into the port, and lo and behold my computer accepted it as the E drive and I was able to read and write to it. So I went out and bought a new 2G SD card (SanDisk Ultra II...as was the other...only this says "high speed", maybe that's relevant). When I insert it into the computer's SD port, autoplay churns for a moment, then stops. Windows Explorer shows the existence of an E drive...but when I click on it I get an "Insert disk in E Drive" message after a long freeze. In other words, the computer is seeing the card as a drive, but not recognizing it.

Furthermore, when I put the new 2GB card in my camera, it has no problem utilizing it. Then, when I use a USB cable to connect the camera to the computer Windows Explorer has no trouble reading the card as Drive E and showing the picture files (although Windows Explorer did hang when I tried to delete the picture file that I had shot, but the file was erased). So I'm thinking that my computer's SD port is working...but just not with the newer 2GB card. Is this hardware related? When I run "Add Hardware" through the Control Panel it says no problems with the SD drive. Is there a software solution to this? I would like to be able to use the 2G SD card in my Dell if possible.

Thanks.

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SD input problems
by Dell-Bill_B Dell staff / March 25, 2009 12:35 PM PDT
In reply to: SD input problems

kenru,

I think the SD card you are using is a SDHC (Secure Digital High Capacity, SD 2.0) card. I am pretty sure, but not 100 percent, that the slot only supports SD/MMC/MS/MS PRO/xD. I can't find that in any of our internal or external documentation, though. You might try the latest SD reader driver and BIOS revision to see if TI or Dell added SDHC support to the reader. I doubt it, but it's worth a shot.

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Mini 9 tweeks
by jhampa / March 21, 2009 1:02 AM PDT

Hi,
I am getting my Mini 9 in a week with XP and 16 gigs memory and 2 gigs Ram (purchased elsewhere). I was hopeful to know the tweeks to make it run faster and to generally improve performance. I have read some comments here on CNET and was wondering what you as the "dell tech" would recommend.
Thanks

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Dell 5520 Cingular (AT&T) Mobile Braodband Minicard Problems
by monty422 / March 21, 2009 9:15 AM PDT
In reply to: Mini 9 tweeks

Sorry to take this thread in a different direction but I have a nice new (November 2008) XPS M1330 with a Dell 5520 Cingular (AT&T) Mobile Broadband minicard. Unfortunately, if I lose my broadband connection, I can't reconnect. Using the Dell Mobile Broadband Card Utility, it says "connecting" and then it just goes back to "ready" instead of "connected". If I close the utility, I can't reopen it and I can only get the card to work again if I shut down the machine and start it again (even a restart doesn't fix the problem with the utility and the card). I suspect it is buggy utility software but there haven't been any new releases, so maybe it's something else. I have tried Dell phone tech support to no avail. They are blaming AT&T. That makes no sense to me. Does anyone have any ideas?

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Mini 9 tweeks
by Dell-Bill_B Dell staff / March 25, 2009 1:18 PM PDT
In reply to: Mini 9 tweeks

hampa,

I am not sure of any specific performance tweaks for the Mini9, but the first thing to look at is your hard drive, in my opinion. Which one did you order with the Mini?

The coolest mod (not a tweak, but pretty cool anyway) is one where a guy added a GPS module to his Mini.

http://mydellmini.com/forum/integrated-gps-on-my-mini-9-t167.html

Disclaimer: Dell does not recommend or support modding the Mini9.

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Thanks for the site
by jhampa / March 26, 2009 1:01 AM PDT
In reply to: Mini 9 tweeks

Hi,
Just wanted to say thank you for the site with all the videos on the Mini 9. Spent an hour enjoying all the tweeks people have done with the Mini. Seems some people bash Dell and the mini but looking at what others are doing it is quite a buzz. Glad I bought one.
All the best,
JS

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reloading XP on Mini 9 problem, missing 'nvrd32'
by jhampa / April 13, 2009 2:42 AM PDT
In reply to: Thanks for the site

Hi,
I am trying to reload XP with the disks including in my purchase but the first disk, XP OS says it is missing "nvrd32" when I try to reinstall it. I reloaded with a XP OS disk with SP3 but the 2nd disk drivers and utilities does not want to run. I would like to just use the disks Dell supplied but they don't work. What to do?
Thanks,
Jhampa

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Hello Bill - Need help
by klik2par / March 21, 2009 12:22 PM PDT

Hi ,
Good to see this section as i must be one of the happiest member to use this place efficiently. i currenty own a DELL STUDIO 15 laptop , The problem i face is that the laptop gets HOT too fast and sometimes it shuts itself off juz like that. I don use my laptop with power line plugged in stil it very hard to use multimedia application.I still have my 1 year warranty period on, I would like to get any help.

Thanks !

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Hello Bill - Need help
by Dell-Bill_B Dell staff / March 25, 2009 1:26 PM PDT
In reply to: Hello Bill - Need help
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big pink brick
by aegisliving06 / March 21, 2009 12:52 PM PDT

my recent purchase of this configuration of a DELL laptop is the pits.I now have a big paper weight that is very sluggish, will not respond to my Touchpad as it is also sleepy most of the time and no matter how I try to reset it it invariably becomes slow again after the reset. AND the BluRay will not play any movies and will not update.I have been on the phopne trying to get his fixed several times to no avail.This is the first DELl that I have been unhappy with .I have 6 dell products..abeit , some are not as young anymore ,but ALL of the other computers are great..so I continue to buy them over other companies. If I could send this LEMON back I would but its too late and I wish I had never bought this one!!!

Here is the info on the dell in question;

Service Tag: 8RBL0H1 Change Service Tag
System Type: Inspiron 1525
Ship Date: 11/2/2008
Dell IBU: Americas



Quantity Parts # Part Description

1 F440D Processor,T5850,2.16,2MB,2C Core Merom,M0
1 Y465H GDE,SETUP,1525,INSP,ENG
1 DF771 CORD,Power,125,1M,C7,2P Dual,United States
1 NK750 Keyboard,86,United States English,Single,Pointing Barents
1 H510G GDE,PROD,INFO,SERI,ENG,WW
0 01323 INFO,NO ITEM
1 G383G GDE,PROD,INFO,WSI,ENG
1 NM075 Assembly,Blu-ray Rewritable Double Speed,12.7,SPSY Panasonic
1 CW725 Card,Wireless,Internal Bluetooth,355,Windows Vista Os
1 NN784 Assembly,Camera,2M,Integrated Manufactured In China Latin America,M085
1 WK447 Assembly,Cable,Liquid Crystal Display,15.4,Spears/Skye
1 DF771 CORD,Power,125,1M,C7,2P Dual,United States
1 P007H Kit,Software,Roxio,10.2-0 Premium,Blu-ray Disk Playback
1 WK379 Battery,Primary,85WHR,9C Lithium,SANYO
1 WK446 KIT,Bracket,Liquid Crystal Display,Metal,Spears
1 XT981 Bezel,Liquid Crystal Display Silver,15.4,W/CMRA
2 Y9540 Dual In Line Memory Module 2GB,667,256X64,8K,200
1 CF745 Assembly,Adapter,Alternating Current,65W,Mobile 2007 Delta - Ac Adapt,World Wide
1 F987H Kit,Software,Dell Media Direct,3.5,Digital Video Disk Drive,W1,Inspiron
1 M144H KIT,Software,VHB32SP1A,DigitalVideo Disk Drive,Multiple,5
1 XR733 Assembly,Bracket,Hard Drive Spears/Skye
1 MM545 Assembly,Adapter,Alternating Current,90W,Cost Reduced,DeltaAc Adapt,2P,World Wide
1 X174G Liquid Crystal Display 15.4WXGA+,True Life,Samsung V3
4 2864D Screw,M3X3,KSH,MS,BLO
1 DW507 Kit,Software,Works,Plus,2K8 English
1 M143C Cable,CMRA/MIC,SPEARS
1 MK933 Card,Wireless,Minicard,4965 Most Of World 1
1 N234F Hard Drive,320GB,S2,9.5,5.4K Seagate Crockett
1 U990C ASSY,BASE,NBK,MDM,A1,1525
1 WX637 Card,Controller,Broadcom Corporation,Board,Media
1 MY297 LBL,FASC,INTEL,CARTON
1 NN198 Heatsink,Central Processor Unit,Notebook,Unified Memory Architecture,1525
1 FN785 SHP MTL,BOX,NBK,SML,NO-FILLER
0 XR758 SRV,DRVR,VID,INTEL,1525
0 XR767 SRV,DRVR,INTEL AHCI,1525
0 XR769 SRV,DRVR,BCOM,LOM,INSP,1525
0 8564U INFO,SW,DEFAULT,NTFS
0 9T968 INFO,NO ITEM,INSPIRON
1 KR004 SHP MTL,NBK,LCD-KYBD,15XX
0 XR754 SRV,SW,QIK-SET,INSP,1525
0 XR761 SRV,SW,CRDR,FLASH,INSP,1525
0 XR762 SRV,SW,PWR,MGMT,UTILITY,1525
1 NM442 LBL,REG,NBK,SPSY,DAO
0 3W445 INFO, NOTEBOOK ORDER
0 HG095 Service Charge,Software On Board Diagnostics,Notebook
0 XR756 SRV,DRVR,TPAD,INSP,1525
0 XR766 SRV,DRVR,SATA,INTEL MAT,1525
0 XR757 SRV,DRVR,CS,INTEL,1525
0 XR751 SRV,DRVR,AUD,INSP,1525
2 FU079 SHP MTL,EDCP,NBK,EPE,SB
0 JC052 Service Charge,Operating System,Windows XP,Media CenterQ835221
1 RK575 SHP MTL,BOX,ACC,INSP,MOD
0 3K644 Information,Storage Processor APIC-CONTROLLER
0 57154 Service Charge,Software, Windows 98,Fully Integrated System Test
0 58548 INFO,SW,UTILITY-PARTITION,10MB
1 GW783 SHP MTL,BAG,NBK,12.5X18,PLYFM
1 HW102 SHP MTL,BOX,NBK,MDS,MS,INSP
0 M951C SRV,SW,GDE,CLNT,EN,WW
1 FY771 LBL,REG,WRLES,BLTH,355,M08,DAO
0 JP264 Service Charge,Netwaiting Modem Daughter Card,1.5 Callisto,INSPIRON
0 WM870 Service Charge,Software, Internet Service Provider,AOL9United States,VISTA
0 YM366 SRV,DRV,BCOM,BD
0 YU737 INFO,RYLTY,DSPRT-CTR,2.0
1 6337P Label,Service Tag/Express CodeCorona
0 D159D SRV,SW,RXO,10.2,PREM,BD-P
0 FK163 Service Charge,Hypertext Markup Language,Bluetooth,355 Inspiron
0 G202D INFO,IE@V,76001
0 GM492 SRV,HTML,WRLES,MCRD,INSP,M08
0 J980H INFO,EBAY,SRCH, RYLTY
1 KX448 LBL,MS,VSTA,BSC,SML
0 P352J SRV,SW,ADB,RDR,9.0,MLANG
0 T2673 Service Charge,Operating System,Windows XP OCA-MARKER
0 TY104 SRV,APPL,INTG-CMRA,XPS
0 W889C INFO,RYLTY,RXO,10.2,PREM,BD-P
0 YG980 INFO,VISTA
0 YK190 Service Charge,Digital Line Guard,Modem Daughter Card,1.5 Callisto,INSPIRON
2 63PDH Screw,M2,5X5,Phillips Head,TF,BCS
5 63PDH Screw,M2,5X5,Phillips Head,TF,BCS
0 9Y453 Service,Software,Soft ContractQualxserve
0 C0371 Service,Software,Soft ContractConsumer,Complete Care
1 D745C Label,Intel,Notebook,CMT Update
0 F940C SRV,SW,DCON,2.1,DAO,EMEA,BCC
1 GM486 LBL,REG,WRLES,4965,BLK,MOW1
0 J018D SRV,SW,DELL-DOCK,CSMR
0 J280H SRV,SW,EBAY,SRCH,CSMR
0 P226D SRV,SW,MDRT,3.5,OS,PTCH
0 PP910 SRV,SW,MDRT,3.5,SPEARS,INTEL
0 R0920 Service Charge,OS,Windows XP Windows 2000,Direct-X
0 TM318 INFO,SLP2,ENABLE,WINDOWS
1 TY055 Assembly,Cover,Liquid Crystal Display,UPSELL,PINK,SPEAR
8 4270E Screw,M2X3,K Screw Head, Machine Screw,Black Oxide
2 4270E Screw,M2X3,K Screw Head, Machine Screw,Black Oxide
1 CT364 Label,Certificate Of Authenticity,Operating System VHB32,V#2007
0 F280K INFO,SUN@V,16007
1 FX331 INSTR,INFO,FLYER,DHS,NB
0 GW414 SRV,SW,GOOGLE,SRCH,CSMR
0 H871J SRV,OS,VISTA,ALL,Q948643
0 J017D INFO,RYLTY,DELL-DOCK,CSMR
0 K586J SRV,OS,VISTA,ALL,Q945518
0 KX184 INFO,WINRE-SIZE,2,GB-PTN
1 MP083 Kit,CDSK,APPL,INTG-CMRA,M08
0 PJ289 INFO,VPEPR
0 T262F SRV,SW,LOJK,W/COMPCARE,4YR,ENG
0 TX271 Service Charge,Software Windows Vista OS,Personal Computer-RESTORE,ALL
0 X9675 INFO,.NET@V,11000
0 YJ528 Service Charge,Software SYSM-TRAY-CLNR
0 00159 Information,First Boot,Hard Drive
0 864KE Information,PLACEHOLDER PIECE-PART
0 C5245 Service Charge, Operating Software, Windows XP Professional SP1, Windows 2000SP4, SUN-JRE
0 DY101 Service Charge,Software Internet Service Provider Earthlink,DAO,VISTA
0 F092D INFO,RXO,10.2,PREM,BD-P
0 GK101 Service Charge,Driver Bluetooth,355,Inspiron
1 HR514 Kit,Compact Diskette Utilities, Utility,ROMMEL Gvc-realtek
0 KW656 SRV,SW,MDRT,3.5,OS
0 MN234 INFO,WINRE-SIZE,10,GB-PTN
0 MN919 INFO,PART,PERIPHERAL,BD-RE
0 MT625 SRV,SW,MDRT,3.5,BRD,INTEL
6 NN783 Bumper,Liquid Crystal Display Rubber,Arctic Silver,SPEARS
0 P375H INFO,DTSV,OL,2GB-FREE
0 R507G SRV,SW,BWEB,CSMR
4 TY931 Screw,M2.5L3,BIG HEAD Microsoft,Black Oxide
0 X166D INFO,QFE,VISTA,SP1,CONSUMER
0 XK353 INFO,.NET@V,20000
0 XK547 SRV,OS,VSTA,WMDC
0 XR237 SRV,DRVR,CMRA,XPS
0 YX647 SRV,OS,VHB32SP1,ENG
0 YY225 SRV,DRVR,WRLES,MCRD,INSP,M08
0 HY370 Service Charge,Diagnostics Modem Daughter Card,Conexant Systems Inc.,Callisto,Inspiron
0 HY806 Service Charge,Software Dell-Welcome,Transactional Line Of Business
0 P227D SRV,SW,MDRT,3.5,BD-P,PTCH
0 X042G INFO,FLASH@V,901240
0 X278C SRV,OS,WXP,DOTNET,FRMWK,WBI
5 XF136 Screw,M2.5X4.2X5.0,Shoulder Machine Screw,NP
0 YG980 INFO,VISTA
0 864KE Information,PLACEHOLDER PIECE-PART
0 C482K SRV,SW,WIT-GAMES
0 CT097 Service Charge,Operating System,VISTA,FLASH,INSTALLER
0 G301K INFO,RYLTY,WIT-GAMES
0 G685C INFO,RYLTY,DCON,2.1
1 H595K Kit,Media,Digital Video Disk Drive,Driver,Resource Compact Disk (cd),Notebook
0 J211C INFO,WMP@V,11000
0 J652G SRV,OS,VISTA,J652G,Q945533V2
0 P505F INFO,LOJK,W/COMPCARE,4YR,RYLTY
0 PP663 SRV,SW,WKS,PLS,2K8,ENG
0 T649H SRV,SW,DTSV,OL,1.1
0 YK873 INFO,SW,MDRT,RYLTY
0 CT356 Service Charge,Driver,Modem Daughter Card,1.5,Callisto INSPIRON
0 D510D INFO,DX@V,101000
0 DR495 SRV,SW,ROMMEL,APPL,INSP
0 DR496 SRV,SW,HTML,ROMMEL

PLEASE oh PLEASE either shoot this computer and take it out of My misery or send me a disk so I can at least make the BluRay work and update.Then the brick will at least let me play the DVDs I can't watch that I bought at the holidays.
thanks
marla nelson

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big pink brick (more)
by aegisliving06 / March 21, 2009 1:08 PM PDT
In reply to: big pink brick

the pink brick also has tons of corrupt files that chkdsk doesnt fix.What is a girl supposed to do? I am a klutz at fixing computers ,thats why I alsways buy dell.Plus son who is a microsoft whizkid will not help me fix that either.He says I have to ask you guys as it's your product and that is whyI bought hte three years of tech help...PLEASE SOMEONE HELP ME FIX THIS ??

sorry Bill,DELL person..but sons name is the same and I am sorry I went a little ballistic on you..

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big pink brick
by Dell-Bill_B Dell staff / March 25, 2009 1:53 PM PDT
In reply to: big pink brick

Marla,

Sorry to hear about the frustration. If you work with me a bit, I will get this resolved for you.

First, do you have any data or installed software on that system that you could not afford to lose or replace? If so, I would start with restoring the factory image and starting over from scratch. The instructions for Dell PC Restore are at the link below. Look under the section entitled "Restoring Your Operating System," (lower left). If you have data to back up, make sure you do so before running PC Restore, as it will erase all your data.

http://tinyurl.com/4frwpt

The only reason I am recommending reimaging the system without any troubleshooting is due to the number of issues you have. If losing your data is not an option, just let me know, and we will tackle the problems one at a time.

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hey bill
by coolandsmartpulkit / March 21, 2009 6:29 PM PDT

hey bill
nice to have you on cnet
i m big fan of dell products.
m currenty using dell inspiron 1720 laptop.
its awesome.
dell rocks.
good to have dell forums on cnet

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hey bill
by Dell-Bill_B Dell staff / March 25, 2009 1:55 PM PDT
In reply to: hey bill

coolandsmartpulkit,

Thanks for the welcome. I look forward to helping out where I can.

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sound card gone in less than 18 months
by mirceamitro / March 22, 2009 12:08 AM PDT

Hi, Bill. Great to have someone from Dell to whom we can bring our grievances "personally".
I purchased my second Dell (first was a desktop) about 5 years ago, end of Feb 2004 - Inspiron 5150, XP. I was very happy with it for a while: quite fats, very solid, very good battery and SUPERB DISPLAY! I upgraded my memory to 1Gb, and I was very pleased, recommending it to all my friends (and I have hundreds). However, and in less than three years I had very serious problems with the motherboard. The power supply went wrong and it died. I learned that it was a more general problem with this model in the US and that Dell, as a consequence, had extended their warranty until September 2007. I sent it back to Dell, had a new motherboard installed and all was well for another 16-17 months. BUT, one day, as I was listening to some music on my laptop, the sound suddenly disappeared and never worked since (1-2 months ago). I think that it is totally unacceptable for a motherboard less than 18 months old to go wrong just like that. I can't hear anything from it now, NOTHING. And I don't know what to do, just change my laptop (and the MAKE!!) or could anything be done. There are many things I like about my Dell, especially the display, but with no sound on, I am really thinking of deflecting...

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Never ever again will I buy a Dell
by jayobrien / March 22, 2009 2:26 AM PDT

Outside of the powercord going after 65 days (5 days after warranty), and the total =11 hours 37 mins of wasted time trying to talk to a human being from the USA. I would not reccomend a Dell because of the now blue screen of death. My Dell inspirion was only 3 when it completly died, but only about 26 months of use because of the problems.
Maybe someday when Dell gives jobs to American citizens and makes an average or better product will I go back to Dell!
In the mean time I will enjoy my iMac well worth the additional $ in the long run.

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