Browsers, E-mail, & Web Apps forum

Question

'We have noticed unusal activity in your acct'

by billydee49 / April 10, 2013 5:18 PM PDT

I get this message each and every time I open my WLM. I've googled on how to remove it but haven't had any luck. I want to stick with using WLM

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All Answers

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Answer
Re: account
by Kees_B Forum moderator / April 10, 2013 5:26 PM PDT

And where is that account? My guess: on some mail-server. Then WLM is kind enough to warn you that your account on the mail-server is hacked. A good choice to stick to WLM then, if it gives such a warning. Unsure if other mail-programs do that. Worth a try with Thunderbird.

But maybe my guess is totally wrong.

Kees

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Or ...
by Kees_B Forum moderator / April 10, 2013 5:44 PM PDT
In reply to: Re: account

it's malware on your PC. What happens if you access your mail-account with WLM on another (clean) PC? That's always a good diagnostic.

Kees

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And ...
by Kees_B Forum moderator / April 10, 2013 6:21 PM PDT
In reply to: Re: account

I googled the message (which most like contains the "account" in stead of the word "acct") and got a lot of hits.

This is just one:
http://answers.microsoft.com/en-us/windowslive/forum/hotmail-signin/we-have-noticed-unusual-activity-in-your-account/99f45962-d525-4f3f-a957-5218347a007a?msgId=adf6a778-4f6d-48ec-81cc-2a685e573c6c

Seems my guess was right. This isn't a message from your mail program (WLM on your PC) but from your mail provider (Microsoft, if it's an hotmail account). In that case, yoiu should contact them for a solution.

Kees

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Thanks
by billydee49 / April 13, 2013 4:30 AM PDT
In reply to: And ...

I do not get this message on my other computer or on my smartphone when I open my mail. I get it on one only and it is my main computer.

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