I'm very sorry for any inconvenience this may have caused you. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/
Just bought this camera. Could not upload to my skydrive account but email and F/Book uploads were OK. Found a firmware update, loaded it and now nothing works, I just get a blank screen when I turn the camera on. HELP!??