Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/HW-D570/XU
Hope this helps you!
Hi Guys, I have a sync problem with my Samsung UE55D7000LUXXU 55 TV coupled to my Samsung HW-D570/XU Sound bar. Using the tv sound its fine, but through the sound bar its so distracting being out of sync. Help please?