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Vista won't reinstall on XPS 625 with new hard drive

by YoMamaPA / January 10, 2013 4:08 AM PST

I have a Dell XPS 625. I replaced the hard drive (with Samsung HD1032SJ), and am using the disks that came with the computer to reinstall the Vista operating system.

The process begins, then asks for the disk with the drivers. I put in the driver disk but the computer is not finding the drivers. It appears it is not even recognizing the new disk at all.

What could be happening, and what can I do to complete the install?

Thank you.

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All Answers

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This is common for a few reasons.
by R. Proffitt Forum moderator / January 10, 2013 4:14 AM PST

Old CD/DVD drives do that a lot. Fixes include.
1. CD/DVD lens cleaner.
2. Duplicating the CD/DVD and trying the duplicate.
3. Replacing the CD/DVD drive.
4. Sledge hammer.

There's also issues with new hard disk installs but I'm guessing the new HDD spins and is seen in the BIOS. If the BIOS doesn't see it, Windows or the setup won't either.

Hope this helps,

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Probably not the drive, maybe the disk
by YoMamaPA / January 10, 2013 8:26 PM PST

I haven't had any problems with any other disks, ever. The drive reads the OS install disk just fine, every time. It's just the driver disk. I tried the process probably a dozen times, and got stuck at the same place, same way, every time.

I'll try cleaning the drive and duplicating the disk.

Thank you.

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