Old CD/DVD drives do that a lot. Fixes include.
1. CD/DVD lens cleaner.
2. Duplicating the CD/DVD and trying the duplicate.
3. Replacing the CD/DVD drive.
4. Sledge hammer.
There's also issues with new hard disk installs but I'm guessing the new HDD spins and is seen in the BIOS. If the BIOS doesn't see it, Windows or the setup won't either.
Hope this helps,
I have a Dell XPS 625. I replaced the hard drive (with Samsung HD1032SJ), and am using the disks that came with the computer to reinstall the Vista operating system.
The process begins, then asks for the disk with the drivers. I put in the driver disk but the computer is not finding the drivers. It appears it is not even recognizing the new disk at all.
What could be happening, and what can I do to complete the install?