Spyware, Viruses, & Security forum

Question

Virus Help

by mikebuckamneer / October 7, 2013 11:05 AM PDT

I have no knowledge of virus and malware diagnosis or removal. Can anyone tell me how reliable Webroot is? I have it installed and it claims my pc is clear, but I have had some unusual problems. Any advice on the reliability of Webroot would be appreciated. Thanks in advance. Mike Buckamneer

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All Answers

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Answer
Some suggestions
by wpgwpg / October 7, 2013 11:28 AM PDT
In reply to: Virus Help

I haven't used Webroot in probably 6 or 8 years, but I know they used to be good, and I haven't heard anything to the contrary. I see they have several different products and you didn't say which one you have or what version of Windows you have either. In any event I'd download the free version of MalwareBytes and run both it and your antivirus in Safe Mode. Some viruses can hide in normal mode, and there's malware that your antivirus can miss.
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Good luck.

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Answer
Been a long time since I used that.
by R. Proffitt Forum moderator / October 7, 2013 12:18 PM PDT
In reply to: Virus Help

Today I use Grif's recurring advice and maybe ADWCLEANER from bleepingcomputer BUT without any detail or story I have not supplied any links or advice yet except to ask you write more about the issues.
Bob

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Answer
Full details
by Willy / October 8, 2013 12:28 AM PDT
In reply to: Virus Help

I f you used Webroot or any product for that matter to resolve a problem then you need to provide the details why you got there. It all depends, because it can vary by anyone's guess. I suggest you use other tools that maybe best to directly attack any issue that you deem is necessarily. I wouldn't rely on one tool alone if that's the case, especially when it comes to freebie s/w or trail-ware, try whatever it takes. That's why posts of numerous kinds get bounced back and forth to resolve an issue.

As to Webroot usefulness, I have found very good but in recent yrs. become bulging with this or that but that can be the trick for some users and not others.

tada -----Willy Happy

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Answer
How reliable is Webroot?
by angel42 / October 8, 2013 3:19 AM PDT
In reply to: Virus Help

I purchased Webroot Anti-spyware Pro Edition several years ago and I never had any problems with spyware on my computer! I would set it to run automatically on my computer at a certain time of day, each day and it kept my computer clean of spyware. However, that was the paid version, but I'm sure that the free version would work just as well! But, that's my opinion.

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