Spyware, Viruses, & Security forum

Question

Virus Help

by mikebuckamneer / October 7, 2013 11:05 AM PDT

I have no knowledge of virus and malware diagnosis or removal. Can anyone tell me how reliable Webroot is? I have it installed and it claims my pc is clear, but I have had some unusual problems. Any advice on the reliability of Webroot would be appreciated. Thanks in advance. Mike Buckamneer

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Virus Help
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Virus Help
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Some suggestions
by wpgwpg / October 7, 2013 11:28 AM PDT
In reply to: Virus Help

I haven't used Webroot in probably 6 or 8 years, but I know they used to be good, and I haven't heard anything to the contrary. I see they have several different products and you didn't say which one you have or what version of Windows you have either. In any event I'd download the free version of MalwareBytes and run both it and your antivirus in Safe Mode. Some viruses can hide in normal mode, and there's malware that your antivirus can miss.
`
Good luck.

Collapse -
Answer
Been a long time since I used that.
by R. Proffitt Forum moderator / October 7, 2013 12:18 PM PDT
In reply to: Virus Help

Today I use Grif's recurring advice and maybe ADWCLEANER from bleepingcomputer BUT without any detail or story I have not supplied any links or advice yet except to ask you write more about the issues.
Bob

Collapse -
Answer
Full details
by Willy / October 8, 2013 12:28 AM PDT
In reply to: Virus Help

I f you used Webroot or any product for that matter to resolve a problem then you need to provide the details why you got there. It all depends, because it can vary by anyone's guess. I suggest you use other tools that maybe best to directly attack any issue that you deem is necessarily. I wouldn't rely on one tool alone if that's the case, especially when it comes to freebie s/w or trail-ware, try whatever it takes. That's why posts of numerous kinds get bounced back and forth to resolve an issue.

As to Webroot usefulness, I have found very good but in recent yrs. become bulging with this or that but that can be the trick for some users and not others.

tada -----Willy Happy

Collapse -
Answer
How reliable is Webroot?
by angel42 / October 8, 2013 3:19 AM PDT
In reply to: Virus Help

I purchased Webroot Anti-spyware Pro Edition several years ago and I never had any problems with spyware on my computer! I would set it to run automatically on my computer at a certain time of day, each day and it kept my computer clean of spyware. However, that was the paid version, but I'm sure that the free version would work just as well! But, that's my opinion.

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.