Spyware, Viruses, & Security forum

Question

virus damage

by albacore1 / October 29, 2011 2:14 AM PDT

I had the system restore virus on my pc. I found a youtube video on eliminating this bug and began the procedure. My progress ended when I was supposed to go into my c: drive and find certain programs and delete them. When I tried to open the c: drive there was nothing there. The drive properties show that I have filled about 75% of the drive but nothing was listed. When I click on start-all programs most items that pop up show as empty. Also when looking at my desktop the display seems dimly lit. I am running win xp service pack 2.

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All Answers

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Answer
Tried Unhide.exe
by Grif Thomas Forum moderator / October 29, 2011 4:34 AM PDT
In reply to: virus damage

AFter running Malwarebytes, and other malware removal tools to clean up the machine, and you're sure that all malware is gone, please click on the the link below and download the "unhide.exe" file which will frequently fix the problem registry entries that make various files, folders, and drives disappear. Once you've downloaded the file to your desktop, double click on it to run the fixer.

Clicking on the link below will immediately open a download dialogue window.

http://download.bleepingcomputer.com/grinler/unhide.exe


And just a note, part of of your problem may be that you need to update to Service Pack 3.. Most of the badly infected computers I fix are not updated to the most current versions of their operating system. Service Pack 3, and the security updates that are allowed to be installed only after SP3 is installed, help against such infections.. They're not perfect, but they sure lock down the machined better than the previous SP.

Hope this helps.

Grif

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Not there yet
by albacore1 / November 6, 2011 7:28 AM PST
In reply to: Tried Unhide.exe

I ran Unhide.exe twice. the second time with antivirus software disabled. It fixed the missing programs on my desktop but not in my start menu.
<div>Paul
</div>

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Just a quick guess
by MarkFlax Forum moderator / November 6, 2011 7:47 AM PST
In reply to: Not there yet

Just a guess before Grif returns.

Reboot the computer. See if that finalizes the fix.

Mark

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follow up
by albacore1 / November 6, 2011 10:57 AM PST
In reply to: Just a quick guess

Negative on the reboot. I should elaborate on what I am seeing. When I click on start- run- all programs the window with all of my programs pops up but they all show as being "empty".

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Answer
Security Advise
by fernandescyril / November 6, 2011 4:09 PM PST
In reply to: virus damage

1) Upgrade your System to Win XP (Service pack 3)

2) First boot your system with clean CD or Flash Drive....

3) Then check for Anti-virus and Malware.... Use a combination of AVAST Free AV plus MalwareBytes Anti-Malware... It is the best..!!

4) Put Utilities like Find Junk Files, Glary Utilities or Advanced System Care...!!

Note: This post was edited by a forum moderator to remove personal information to prevent abuse by spam harvesters on 11/07/2011 at 10:53 AM PT

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To Cyril: post deleted
by Kees_B Forum moderator / November 6, 2011 4:22 PM PST
In reply to: Security Advise

I wouldn't advise you to mention your email-address in a post. Too easy to find for harvesters to send you spam. I've asked the forum administrator to remove it.

And certainly these forums are meant for a public discussion, not for private help. That's why I deleted your other post where you asked our interested members to contact you for security advice.

Kees

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the next steps
by albacore1 / November 8, 2011 6:05 PM PST
In reply to: Security Advise

What do you mean by boot with a clean CD or Flash Drive.

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Security Advise
by fernandescyril / November 9, 2011 5:07 PM PST
In reply to: the next steps

Boot your system with clean CD means (Bootable CD or Floppy - Virus Free)...!!

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