Windows 7 forum

General discussion

Video Controller Issues?

by Wrinkledlion_X / November 8, 2009 5:30 AM PST

A few weeks ago I upgraded my XP computer to Windows 7, and for the most part it's worked flawlessly.

I noticed, though, that the device manager had a yellow exclamation mark under "Video Controller," and it said that it couldn't detect any information. I have a graphics card, though, and most internet videos worked fine, so I was a bit mystified as to what a video controller is. I have had issues with watching online videos in full-screen mode, though. Whenever I try that, they become choppy and black horizontal lines pop up on the screen. Watching files in VLC media player has also made my screen go black a few times, but seconds afterwards it recovers and allows me to watch the video perfectly fine.

Just today, though, I attempted to start up my computer, and when it got to the "Windows Loading" screen, the spiraling Windows logo never showed up. It instead stayed black for a few minutes before I hit the restart button on my computer. This time it brought me to Startup Repair, which I ran two times.

Once those were done, it restarted with the Windows logo, but after sitting there for a moment, it flashed a blue screen for a split second and restarted. Because I couldn't think of anything better to do, I ran a memory diagnostic, and it says everything is fine with that.

Another run of the Startup Repair tool yields only the message that "Startup Repair cannot repair this computer automatically," and the option to send Microsoft information about the problem. When I hit "View Problem details," this is what I get:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201077
Problem Signature 05: AutoFailover
Problem Signature 06: 3
Problem Signature 07: CorruptRegistry
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

So, do you think this is related to the video controller, or is it a separate problem entirely? Where should I go from here?

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Link, comment.
by R. Proffitt Forum moderator / November 8, 2009 5:57 AM PST
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drivers
by Wrinkledlion_X / November 8, 2009 6:10 AM PST
In reply to: Link, comment.

How do I get new drivers when my computer fails to start up?

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Sorry
by R. Proffitt Forum moderator / November 8, 2009 6:25 AM PST
In reply to: drivers

I was reading the details and can't see where the PC itself is described. As to repairing Windows it's done with your Windows 7 DVD but before that, is there any chance of completing your post (hint: words in red.)
Bob

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PC
by Wrinkledlion_X / November 8, 2009 6:57 AM PST
In reply to: Sorry

My computer is a Shuttle XPC SB61G2 and my graphics card is an EVGA Nvidia card. (Unfortunately, I'm missing the box, and because the computer won't start up I can't view the specific model number on there.)

What do I do with the DVD?

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Just a link.
by R. Proffitt Forum moderator / November 8, 2009 7:16 AM PST
In reply to: PC
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I do have Carbonite
by Wrinkledlion_X / November 8, 2009 7:38 AM PST
In reply to: Just a link.

I had Carbonite installed, so I should be able to restore all my files... But do you have any idea what could've caused this? I can't see how a missing video driver would do this, and I don't want to reinstall everything only to have this happen again.

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Why.
by R. Proffitt Forum moderator / November 8, 2009 12:25 PM PST
In reply to: I do have Carbonite

Windows, even 7 can be killed with simple issues like losing power at the wrong moment. That amount of malware, registry cleaners and more mean we have to pay attention for whatever clues we can use later for the post mortem.
Bob

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Autopsy
by Wrinkledlion_X / November 11, 2009 5:23 AM PST
In reply to: Why.

But is there any way I can determine what caused this?

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Forensics.
by R. Proffitt Forum moderator / November 11, 2009 5:55 AM PST
In reply to: Autopsy

The reason why is not in these posts. If you were an eye witness then you may hold the clue. Then again I have friends that run torrents, registry cleaners and they are still asking why the machines crash.

Sorry, I wish I knew why but the clue is not here yet.

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DVD
by Wrinkledlion_X / November 14, 2009 5:09 AM PST
In reply to: Forensics.

[quote]You tried the repair offered when you boot your hard drive, when we boot from DVD there are other repair methods.[/quote]

Okay, I've got the DVD back from my sister, and I've booted from it, but I see no repair methods that I couldn't do before. What exactly do I do?

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A lot of discussions on that.
by R. Proffitt Forum moderator / November 14, 2009 7:44 AM PST
In reply to: DVD
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Check compatibility of your drivers
by TaraS_WinTeam / November 18, 2009 5:31 AM PST
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