Samsung forum

Question

vertical line on LED TV

by serranox / May 10, 2012 7:42 PM PDT

Hello , My 55" LED TV has a vertical line in the middle of the screen , just one pixel , any idea of the reason , and how to fix it ?

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All Answers

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Answer
Re: fixing
by Kees_B Forum moderator / May 10, 2012 7:51 PM PDT

Unless there is an option on the menu to set the width of a vertical line in the middle of the screen (and that seems VERY unlikely), I'm afraid this needs repair by a tech. Time to contact Samsung Customer Service in your country (either directly or via the shop where you bought it). Repair will be free if you still have warranty.

Kees

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Repair time
by Samsung_HD_Tech Samsung staff / May 11, 2012 3:34 AM PDT
In reply to: Re: fixing
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Samsung service
by serranox / May 11, 2012 4:45 PM PDT
In reply to: Re: fixing

Hello, first at all thanks for your reply .
I get in touch with Samsung service and they 've said the panel is off ( by phone) .
As TV's warranty is expired since 2 months (!!!) , the cost will be 500 Euros for the panel + VAT + hand labour ...
The TV will remain like that until it will be broken , and I will change it but NOT for a Samsung one .
A TV set which costed 2300 Euros cannot be broken after 2 years ( + 2 months) ...
DO NOT BUY SAMSUNG ....

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