Audio & Video Software forum


Version losing nonitune songs + prefrence settings

by TPinFL / April 3, 2013 5:34 AM PDT

Itunes must have automatically installed this new version. When it opened all my music was missing that did not come from apple. I reedited my prefrences/advanced and checked both,"keep itunes organized..." and "Copy files to itunes Media folder...". Then I can find and add my music back into itunes. It plays, I can create playlists... but when it reopens the new music is gone and the check boxes are empty. This has been going on for 3 days and I have no idea what is happening. I am not great with a puter so please if you have a solution give detailed instructions. Thanks TP

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All Answers

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I'm guessing that's a typo.
by R. Proffitt Forum moderator / April 3, 2013 5:39 AM PDT puts version 1 to over a decade ago on an Apple computer.

The vanishing tunes is very common on Windows PC when Windows Media Player is set to rearrange my music. Are you sure that you turned that off and there are no external drives?
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Version Sorry
by TPinFL / April 3, 2013 5:44 AM PDT

I do not use Win Media Player. I did turn it on yesterday thinking that I may change music players. What can I do to Winmediaplayer to correct this??

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And just running it up can wreck havoc.
by R. Proffitt Forum moderator / April 3, 2013 5:48 AM PDT

Here's the setting of interest ->

" When I started MP12 for the first time it immediately started scanning for media files and rearranging them, without warning and without asking.... By the time I configured it as I had in previous versions (i.e., like you just suggested), which only took me a couple of minutes, it already had done some damage."

I'll skip writing about backup.

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Thanks Bob
by TPinFL / April 3, 2013 6:03 AM PDT

Thanks for the link. Read it and hope I got everything taken care of. Gonna play with it some before I trust it completely!!

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I'm not so trusting.
by R. Proffitt Forum moderator / April 3, 2013 6:10 AM PDT
In reply to: Thanks Bob

I don't see WMP often as I've replaced the default player with just a player (VLC Player) and iTunes is fine here but I don't have more than a thousand tracks on it. Some folk have these huge collections and we have long discussions about backup.

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More itunes will not open at all.
by TPinFL / April 3, 2013 7:50 AM PDT
In reply to: I'm not so trusting.

Thought the wmp settings were going to work, it seemed to run fine, iclosed and reopened it with no problem. Made several playlist to check it tomorrow, closed it and reopened a bit ago and itunes will not even open now. Tried to run as admin, would not open. Went to add/remove programs and it appeared to be there or at least taking up space. Any thoughts?

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Backup Drives
by TPinFL / April 3, 2013 7:59 AM PDT
In reply to: I'm not so trusting.

Bob you made several references to backup drives. Could the passport be causing some of these problems??

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I've only see it make trouble when
by R. Proffitt Forum moderator / April 3, 2013 8:06 AM PDT
In reply to: Backup Drives

Folk put the library or mp3s and such on it. Also when the drive offers any encryption feature.

Funny you mention trouble. I was on my other laptop and Comodo isolated a few apps where it didn't before. I think I'm going to turf that suite soon.

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itunes not opening
by TPinFL / April 3, 2013 8:14 AM PDT

any thoughts on what might have happened to my itunes. It will not open now and appears to be gone?

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How I troubleshoot that.
by R. Proffitt Forum moderator / April 3, 2013 8:16 AM PDT
In reply to: itunes not opening

I clear all the event logs in the Event Viewer, reboot then try again.

Then I look over the event logs.

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Also have a passport ext hard drive.
by TPinFL / April 3, 2013 5:47 AM PDT

But have not had any problems with it.

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As long as no titles are on that, that's not it.
by R. Proffitt Forum moderator / April 3, 2013 5:51 AM PDT

But again, the mystery of vanishing titles is sadly a real issue. There is a solution in our backup and restore systems but I find many owners to be less than happy about this.

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by TPinFL / April 3, 2013 5:40 AM PDT

Computer is running win7 64 bit I believe.

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