I apologize for the difficulty you encountered. I see that you did submit a support ticket for this issue, which was replied to on March 21, 2012, but for reference, and for anyone else who may be having similar trouble, this FAQ article may be of assistance:
CNET TechTracker Support
Please I want to uninstall CNET TechTracker on a Mac with Lion.
What should I do to be able to uninstall??
Why is it difficult to uninstall this application?