Internet Service Providers forum

General discussion

undertaking difficulties to connect / error 619 / error 721

by Ron Wolpa / March 8, 2009 3:44 AM PDT

I have an unlimited internet service and have experienced difficulty in getting a dial up conection. Usual errors that come up after the modem handshaking are errors 619 and sometimes error 721.
It may seem strange that the trouble seems to be related to specific hours of the day. During the morning it is more likely to get a connection but during the afternoon or the evening the problem occurs. I?ve already purchased a new modem despite the other one works exactly the same way. The problem remains with the brand new modem.
I?ve contacted ISP who states nothing is wrong and suggested me to contact the phone company who is very limited in terms of tests to be run to check the line (the phone company only checks if the line is operational for voice).
I?ve heard from a IT engineer that he had the same problem and that he never found a solution what makes it seem that this is more common than I think.
Any suggestion to figure out this?
Thank you very much

Post a reply
Discussion is locked
You are posting a reply to: undertaking difficulties to connect / error 619 / error 721
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: undertaking difficulties to connect / error 619 / error 721
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.