TVs & Home Theaters forum

Question

Unable to watch Netflix thru smartapp.

by athaena69 / November 15, 2013 11:47 AM PST

Hi,
For the past month we have not been able to watch Netflix thru the Samsung Smartapp. We can watch Netflix thru our xbox however.

The error message we get on Netflix is "we are unable to play the current title, please try again later."

It says that on any show/movie we try to watch.

Any help would be appreciated.
Regards,
athaena

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All Answers

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Answer
I don't think there's anything you can do about it.
by Oldartq / November 15, 2013 3:30 PM PST

It just means there is a traffic jam on the internet..could be Netflix or some other area. As the message says; try again some other time.

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Answer
Samsung does it different
by R. Proffitt Forum moderator / November 16, 2013 12:41 AM PST

Try the usual such as the Google DNS entries (noted in the CNET Networking forum top post) and be sure the router and TV date time is correct.

After that it's up to you to decide if Samsung's system is too different to keep. We know that they require you to sign into Smarthub and if there is any glitch on their end (has happened many times) then the house of cards falls down.

I wish they would learn from experience but it appears their leadership is intent on other goals. Robustness appears to take a back seat to their other goals.
Bob

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