Computer Help

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Unable to run antivirus in safemode (vista)?

by hanselthecaretaker / June 24, 2008 10:24 AM PDT

I'm looking at a friend's Gateway laptop with Vista on it and it has trojan viruses which Trend Micro Antivirus caught but was unable to quarantine. I tried rebooting into safemode but was told antivirus is unable to run. Is there a setting in Vista which prevents antivirus software from running in safemode? I'm running AVG 8.0 free edition now in normal mode, we'll see what happens.

Any ideas/info much appreciated.

-J

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Collapse -
If I Remember Correctly, Trend Micro Won't...
by Grif Thomas Forum moderator / June 24, 2008 11:52 AM PDT

It's as designed, not a problem with vista.. AVG 8 should be able to run in Safe Mode.

Hope this helps.

Grif

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Thanks
by hanselthecaretaker / June 24, 2008 12:16 PM PDT

Strange though how the program wouldn't run in Safe Mode considering that's where antivirus software is usually most effective. Oh well now I know.

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