Browsers, E-mail, & Web Apps forum


Unable to receive mails

by elsie70 / December 13, 2012 3:31 AM PST

I'm using Live with my Hotmail account but have a problem which I just can't seem to fix.

I don't receive mails from people if I have not mailed them first. Their mail looks at their end as if it is sent but it is not in my Inbox, Junk mail or any other folder. If I mail them and then they reply I do receive the email.

Does anyway know what I've done wrong as I keep missing important mails.


Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Unable to receive mails
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Unable to receive mails
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Check your settings again.
by R. Proffitt Forum moderator / December 13, 2012 5:08 AM PST
Collapse -
Not in Junk either
by elsie70 / December 13, 2012 3:58 PM PST

if I understand correctly these instructions are to define what mails should go to the Junk folder and what can go to the Inbox. Mails from people who I have not mailed are not arriving anywhere.

Collapse -
Then as a test.
by R. Proffitt Forum moderator / December 14, 2012 2:28 AM PST
In reply to: Not in Junk either

Find the WEB MAIL interface and see if it's there. Stop using the email app for awhile and see if the email shows up on the WEB MAIL version. I don't support Windows Live and don't know which email server you use so my answers must be generic.

But that's how I figure it out. I also help too many move off Windows Live Mail. It's not that good.

Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

CNET's Oh, Snap! Sweepstakes

Enter for a chance to win* a 360-degree camera

Do you Snapchat? We want you to snap for this sweepstakes and give you the chance to get your hands on the Theta S so you can make your very own 360-degree videos.