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Unable to locate USB option on Windows XP

by Shonz14nw / June 9, 2007 3:33 PM PDT

I have bought a web cam and it uses usb but when I load on the program I get this message Setup is unable to locate working USB port on this system. Require working USB port to continue installation. I have gone to the control panel, Hardware and then to Device manager. When I look in there for the Universal Serial Bus controlers there is nothing there even though I have 2 USB ports on the computer and where going approx 2 yrs ago when I had my old web cam. If you are able to help can you please let me know what I need to do to locate what I need to get it going.

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Stumper. Here's a note to help you fill in the blanks.
by R. Proffitt Forum moderator / June 9, 2007 11:12 PM PDT

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

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sdfgh
by jpalmer2007 / June 14, 2007 1:27 PM PDT

search for drivers for the usb devices via windows update ... sometimes if the drivers disappear then the computer ignores the hardware .. .

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