Samsung

Question

UN55FH6030FXZC not actually 120hz

by chaython / December 18, 2013 4:53 AM PST

I tried contacting samsung support twice they only insist on my buying a new HDMI cable from the samsung store.
I have a high speed HDMI cable...
My AMD Radeon 7970 only detects the monitors maximum refresh as 75hz... I get tearing above 60hz this cnet page shows I can get 120hz via a standard HDMI. So why am I not getting 120hz when the tv says it supports 120hz.
Here is a screenshot of my catalyst showing the tv is not 120hz.

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All Answers

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Answer
That's the panel rate. Not the input rate.
by R. Proffitt Forum moderator / December 18, 2013 5:15 AM PST
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Scam
by chaython / December 18, 2013 6:14 AM PST

sorry posted wrong link still has the desired information.
why would the tv not be able to input 120hz if it outputs 120/240clear motion
sounds like a big scam too me
especially when support say "you need samsung certified HDMI from samsung store"

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Sorry but what scam?
by R. Proffitt Forum moderator / December 18, 2013 6:20 AM PST
In reply to: Scam

Almost all "TVs" only have a certain input rate because HDMI for most things is standardized.

But let's forget all this. Are you telling me that the maker and sellers won't discuss this?
If so, why are you buying this?
Bob

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Pardon?
by chaython / December 18, 2013 6:22 AM PST
In reply to: Sorry but what scam?

I already own the TV
I bought it from Futureshop
Samsung online chat support says it's 120hz/240clear motion
They tell me I need to buy their accessories [Samsung HDMI] in order to run it
That's a scam

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Sounds like miscommunication.
by R. Proffitt Forum moderator / December 18, 2013 6:38 AM PST
In reply to: Pardon?

I fear you will not be satisfied with this product as the input rate is one thing and the panel/processing rate is something else.

The most common reason for such a post/discussion is a PC Gamer that didn't know input rate is not the same as panel rates.

Nothing I can offer will change this so with that out of the way I strongly suggest you return it so you can shop for 120Hz input rate displays. There are not many that do that today.
Bob

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