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TV Recording formats HDD to RAW - HDD unusable!

by phivosk / March 11, 2013 4:21 PM PDT

I have my UE55D7000 for about a year now.
I always have connected a 500GB HDD passport to view movies in avi,mp4,mkv format. I worked well with no problems and no pauses on the movies.

After a year I decided to use the Recorded TV feature, in order to record digital TV programs (over the air). To do that the TV formats the HDD and performs a speedcheck. All that was done successfully by the TV and I even did a recording for about 10min. The problem is, I couldn't play back the recording from the TV. On connecting the HDD to my laptop I realized that the HDD was formatted by the TV to "RAW" instead of NTFS and became unusable. I tried several times to reformat the HDD but with luck.

Any ideass how to resolve this? Is the RAW format common for this TV? How can I restore my HDD?

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All Answers

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Re: TV Recording formats HDD to RAW
by Samsung_HD_Tech Samsung staff / March 12, 2013 1:23 AM PDT

Hi phivosk,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product:

Hope this helps you!

HD Tech

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While I can't duplicate this (I'm in the USA)
by R. Proffitt Forum moderator / March 12, 2013 3:48 AM PDT

I know a little about this as some of the work I do is with DVRs. What you are seeing is proper and is doing exactly what it was supposed to do. I know you want it to do something else but in order to record and here's where it gets rather upsetting to some, the recording must be in a proprietary format and encoding to prevent the recordings from be used anywhere else.

As to the restoration of the HDD you would format it on the PC or apple and restore the files from backups.

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