Samsung forum

Question

TV controls freezing since digital changeover

by jimdoyle99 / April 26, 2013 4:27 AM PDT

I have a Samsung 32" LED TV, purchased about 3 years ago. I purchased a model which claimed to be ready for Saorview.
I can now receive terrestrial digital tv from Ireland and from the UK. However, once a UK signal has been chosen, the controls (both on remote and on the set) freeze, and the only way out is to turn the TV off and then on again.
This problem does not occur with Irish signals.
Anybody know of a fix?
Model number LE32B450C4W

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: TV controls freezing since digital changeover
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: TV controls freezing since digital changeover
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
I didn't find that model at samsung.com
by R. Proffitt Forum moderator / April 26, 2013 4:33 AM PDT
Collapse -
model not in Samsung's list
by jimdoyle99 / April 26, 2013 8:24 AM PDT

I also can't find my model number on Samsung's list. Because of this, I can't start looking for a firmware update. Maybe Samsung don't support "old" models. My TV would be among the earliest TVs sold in ireland with built-in MPEG 4 decoder.
I reckon there's a problem decoding MPEG 2 (UK) signals on a TV which is also decoding MPEG 4 (Saorview, Ireland) signals.

Collapse -
What I read
by R. Proffitt Forum moderator / April 26, 2013 8:38 AM PDT

What I read and why I included the link is that the set top box did the decode work. It's late Friday so I fear we won't hear from the Ambassador about who to ask next.
Bob

Collapse -
Re: Support Page
by Samsung_HD_Tech Samsung staff / April 29, 2013 5:02 AM PDT
In reply to: What I read
Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.