Download.com Site Feedback forum

General discussion

Trying to install AVG anti-virus, but downloads ARO-Why?

by loyalone9 / September 27, 2012 11:19 PM PDT

I already have installed on my computer an AVG free anti-virus which lasts for 30 days. I now have about 19 days left remaining. But I saw an ad for free 2013 version for AVG and while installing it, I noticed CNET shows another company ARO 2012. I only need AVG. Can you help?

Post a reply
Discussion is locked
You are posting a reply to: Trying to install AVG anti-virus, but downloads ARO-Why?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Trying to install AVG anti-virus, but downloads ARO-Why?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: AVG
by Kees_B Forum moderator / September 27, 2012 11:27 PM PDT

You're not very clear.
- As far as I know the free version of AVG doesn't time out. Maybe you installed a trial for the paid version in stead of the free version?
- What does "shows" mean? Where is it shown? And is it only shown or is it also downloaded and installed?

Anyway, download free AVG from free.avg.com. You'll see a program called PCTuneUp on their homepage also, but that's an unrelated program.
And be sure to uninstall your current AVG program before installing the free version you download.

Kees

Collapse -
And ...
by Kees_B Forum moderator / September 27, 2012 11:43 PM PDT

your story is incomplete in the middle.
1. You see an ad for AVG.
2. You go to the page the ad points to.
3. You click on the download link and download the setup program and save it on the hard disk.
4. You run the downloaded setup program to install AVG.

Your story jumps from #1 (saw an ad) to the last part of 4 (installed).

Can you tell more about what page you went to, what you clicked on and what program was downloaded to your hard disk.

I seem to remember a discussion about a somewhat misleading ad for ARO (including a download link inside the ad) on some download pages , resulting in people accidentally clicking the wrong download link and getting ARO in stead of the program they wanted to download.
If that's the case here also, the answer to your "why"-question is easy to give: because you clicked on the "download ARO button".

Kees

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the school year

Smart tech for smart students

Forget the pencils and notebooks. Gear up your students with these portable and powerful note-taking machines.