If you go to their web site and actually read their user agreement/policy statement, they come off sounding like a bunch of paranoids that will cancel your order for any reason they feel like. Their web site goes into details about how if they feel you are a dealer, retailer or wanting to buy to resell they will cancel you!
That happened to me yesterday buying a printer for my house, credit card was approved, rec'd the confirmation email and all that. Then today I get a form email simply stating "Your order has been cancelled per-
Order cancellation from BuyDig.com
The following order has been cancelled, WC1111932
The original confirmation in part:
BuyDig.com Order #WC1111932 Confirmation
Thank you <snip> for ordering from Buydig.com
We hope you enjoy your new purchase.
Your account number is <snip>.com
Your order number is WC1111932
This email is to confirm the receipt of your order.
Please note, there is no need to re-send your request or call our customer service department for status or tracking number,
this will only delay our response time to you.
We appreciate your understanding and patience and do value your business.
Once Your Order Has Processed and shipped a FEDEX Tracking Number Will Be Automatically Emailed To The Address Provided.
To insure the best handling of your order please allow 48-72 hours for the processing and the shipping of your order.
Thank You for your cooperation, Customer Service.
First, it takes them 48-72 hours just to PROCESS an order??
Go read their BS policies they require just to buy something from them:
In part it says this:
We do not sell to other dealers, resellers, exporters, wholesalers, or customers who intend on reselling the product offered by World Wide Direct/Buydig.com. If you are one of the above please don't bother to order online or call in, for your order will be rejected.
Nice attitude huh? "don't BOTHER"? what kind of business attitude is that?
I'm no dealer, retailer or any of that
Read on a bit to this puzzler:
"All orders are limited to one item per customer (example, you cannot order 2 or more of the same item or 1 camera and 1 camcorder). However, we reserve the right to approve special orders for larger quantities)"
"The Order Confirmation Does Not Constitute a final Offer or Contract. All Orders Are Subject To Management Review and Approval and If Found To Be Invalid Due To Any Reason, Are Subject To Cancellation By Management."
They will also hold checks and money orders for THREE WEEKS:
"All personal checks, money orders Or bank checks will be held for approximately 3 weeks."
Also, if you buy something and open the BOX, you can't return it, according to this:
"All TVs, DVD players, Scanners, Fax Machines, Printers, Receivers, and Home Theaters are not returnable after box is opened. All inquiries to manufacturer. Thank you"
And last but not least, when you order and have to create an account with email to do so, they require you to accent their spam:
"Members agree to receive email messages from Buydig.com. Once in a while we like to update our registered customers about a special promotion we are running."
So there you have it, probably the worst company I ever ran into in buying computer related items. I went instead to http://www.newegg.com and the price on the same Canon printer was $6 and change CHEAPER than buydig, my card was confirmed and today I rec'ed a notice that the order was processed and going by Fedexx, which I might add Newegg only charged less than $4 for the FedEx supersaver method to ship my printer.
It not only pays to compare prices, but read reviews on companies as well as their policies on their web site BEFORE buying.