Please try to run AVG scan in safe mode:
- Restart the computer in safe mode
- Double click on AVG icon on the desktop
- Choose to remove infections automatically
- Start the scan and when it finishes restart the computer
If it is still not possible to remove, please provide us with filename and location of the detected file.
i've just updated my avg free edition and i received info saying i had two trojan horse fake alert rx. i tried to move these to the vault but only one moved.
the other apparently in inaccessable.
i did a scan with avg and also malware bytes but no infections were found.
i don't understand these types of things at all, should i be worried? if so, how do i get rid of this problem?
thank you very much.