It would help us if we knew exactly where the trojan is being found.. Where is the infected file?
First, make sure to clean out all your Temporary Internet Files and Cookies (in all browsers), then clean out the "Temp" folders on your computer.. (If using XP, eliminate all files from the "C:\Documents and Settings\Yourusername\Local Settings\Temp" and C:\Windows\Temp folders. If you use another browser besides Internet Explorer, be sure to clean those temporary files as well.
Next, download, install, update, then run full system scans with both free malware removal tools below:
Hitman Pro 3.5
Next, download TDSSKiller and follow guide to use the tool:
And when you're done, check your LAN settings in Internet Explorer like this:
Open Internet Explorer and go to Tools-Internet Options-Connection Tab. Click on the LAN settings button. IF there is a check mark next to "Use a proxy server for your LAN", uncheck it. Click OK. Then OK, again.
Hope this helps.
I have two problems.
1. I'm running Windows XP, and have AVG 9.0. Daily scans show that I have the following: "Trojan Horse Adload-r.AKC. I've tried eliminiating it by disenabling TDSSServ.Sys" but I can't find it in the Device Mgr\Plugins. Also, I've run all kinds of cleaners and virus programs with no results. Help.
2. I am having Google redirect issues. What do I do?