Windows Legacy OS forum

Question

tried to do some cleaning on my laptop and now it is not wor

by jenrod98 / December 23, 2012 10:09 AM PST

I have a dell inspiron mini and it has windows xp. I get on the internet using a alltel wireless plug in. I recently tried to do some cleaning to make computer faster and have evidently messed up something. Alltel wireless plug in wont work, cant get on internet at all. will not let me do a system restore, cant play games like solitaire because they are gone. i dont know what to do. please help. also called alltel and they thought the wireless plug in was bad, but it is not, because it works on my desktop. thanks for any help.

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All Answers

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Answer
If you have a backup, restore, if not then
by wpgwpg / December 23, 2012 10:19 AM PST

restore to factory settings in accordance with your user guide. That's in all likelyhood on your hard drive in the Start menu under All Programs -> Dell. If not, you can go to Dell's web site, put in your service tag, and download it.

When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $70 these days and a really good FREE backup program is the Easeus todo backup free which you can download from
http://www.todo-backup.com/products/home/free-backup-software.htm . That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.

Good luck.

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trouble
by jenrod98 / December 23, 2012 10:34 AM PST

don't see dell under all programs.

cant connect to internet to download it.

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Then call them
by wpgwpg / December 23, 2012 10:41 AM PST
In reply to: trouble

and ask them to send you the discs to restore to factory settings. If you can still get them, they'll probably charge you a small fee. If you can, back up any data you want to save prior to restoring.
The school of hard knocks is a good teacher, but it is a painful one. I hope you've learned the importance of backing up your computer.

Good luck.

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trouble
by jenrod98 / December 23, 2012 10:46 AM PST
In reply to: Then call them

don't have a cd rom on this computer

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You can buy a USB DVD/CD drive
by wpgwpg / December 23, 2012 11:09 AM PST
In reply to: trouble

for around $30. You just plug it into a USB slot and bingo, you have a DVD/CD drive.

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