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TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D BLUERA

by gamebuster77 / December 13, 2012 7:44 PM PST

BOUGHT A NEW 64" 3D TV AND 3D BLUERAY PLAYER BOTH SAMSUNG PAID 3,000 AND IT DON'T PLAY THE TWO BEST 3D MOVIES OUT THERE ALL I GET IS A BLUE SCREEN TELLING ME ABOUT FIRMWARE, CALLED SAMSUNG TALKED FOR HOURS GOT NOWHERE, THEY DONT HAVE A CLUE AND TOLD ME IT WILL TAKE MONTHS BEFORE THEY GET TO IT. WHAT A JOKE.

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Re: doesn't work
by Kees_B Forum moderator / December 13, 2012 7:46 PM PST

Then return the player and exchange it for one that does work. Seems easy.

Kees

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Did that Twice wanted a dvd player to match the tv
by gamebuster77 / December 13, 2012 8:06 PM PST
In reply to: Re: doesn't work

guess I have to buy another brand dvd player, poor service from samsung they acted like they don't care, makes me worry that I bought the wrong brand tv after reading some of these post here

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Re: TRANSFORMERS & AVENGERS 3D DONT WORK WITH SAMSUNG 3D
by Samsung_HD_Tech Samsung staff / December 13, 2012 11:05 PM PST

Hi gamebuster77,

What are the complete model codes for these devices? Also, have you tried a firmware update yet?

HD Tech

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I see you saw the word FIRMWARE.
by R. Proffitt Forum moderator / December 14, 2012 1:18 AM PST

Answer the rep's questions and let's hope it's just out of date firmware again.

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