Storage

General discussion

Transcend UDB HDD not working and not detected

by finnomenon / December 1, 2008 2:04 PM PST

Hi,

Really hope you guys could help me find some answers.
I've got a 2 month old 320GB Transcend Storejet mobile [one of those drop tested, unopenable ones]. Was working fine all this while, but I got a new motherboard fixed over the weekend and it stopped working ever since i connected it to the front USB drive. I got a 'problem with the USB drive error - malfunction - please try reconnecting or change device'. I tried using it in my laptop, but it does not get recognized anymore. I can feel the HDD starting and spinning as I connect it, but nothing else happens - the LED blinks for a fraction of a second when i connect it but thats all.

I opened the comp up and found out that the guy had installed my front USBs with the +5V and GND interchanged. My other USB stuff work fine now, but I really need the data on my disk. Is there any way I can get it to work? I'd really like an idea please.

Finney
I

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Collapse -
Sounds like
by R. Proffitt Forum moderator / December 1, 2008 10:21 PM PST
Collapse -
What about my data?
by finnomenon / December 2, 2008 12:11 PM PST
In reply to: Sounds like

Mine is still under warranty so I'm kinda stuck. I wouldn't mind opening the casing to get the data but I'm afraid of losing both data and warranty on it...

Do manufacturers help get data back if replaced under warranty?

Collapse -
No.
by R. Proffitt Forum moderator / December 2, 2008 12:14 PM PST
In reply to: What about my data?

So far, no.

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Ouch!
by finnomenon / December 2, 2008 12:21 PM PST
In reply to: No.

Thanks a bunch anyways.
Any chance that it might show up on Linux? In Windows, it does not get recognized at all...

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That would be a
by R. Proffitt Forum moderator / December 2, 2008 10:12 PM PST
In reply to: Ouch!

Something you should try. Asking is fine but if you are reading other discussions you know you have to try such things.

-> Bottom line. Is the data worth the cost of a new case or not?
Bob

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